Oneway Construction

General Contractors
Ottawa ON K1J 1C1
Write a Review
Write a Review
HomeStars
General Contractors
Oneway Construction
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

82%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Oneway Construction

Average customer rating:
8.6 10 (50 reviews)

Sort by

joseph
joseph
0 reviews , ON
10/10

Improvement project

From the very first meeting, we were impressed with their knowledge, project management process, transparent pricing, and plan for staying in constant communication with us throughout the project. His team continued to impress us throughout the two month project. We would recommend them to anyone looking to remodel their home.

Everyone was knowledgeable about their craft, polite, accommodating to our needs and always cleaned up after themselves.

We are very happy with our basement, which includes a playroom, media room, guest bedroom, bathroom, and storage space. We would hire them again without hesitation.

Approximate cost of services:
$70,000.00
0 of 1 people found this review helpful.
Was this review helpful?
oleary_chris
oleary_chris
1 review Ottawa, ON
10/10

wall removal

Most honest and reliable contractor I have ever dealt with. Never leaves a mess behind which also made the wife happy. They are very professional and took care of my whole project without me worrying. They suggested repairs that were important to make and others that were not as important, but definitely helped make my decisions easier. Extremely professional and detail oriented. Fantastic Job!
For reference feel free to contact me at oleary_chris@aol.com

Approximate cost of services:
$14,000.00
2 of 3 people found this review helpful.
Was this review helpful?
ellendey
ellendey
0 reviews Ottawa, ON
10/10

Great Experience Reno

I had to take the time to share our experience since it's so challenging finding good and honest companies now a days.
This is by far the best experience my husband and I had with a construction company.
We initially contacted Oneway to perform a small renovation project which led to an almost whole house reno.
We contacted them as a friend of mine had referred this company. They quickly gave us the attention to get the ball rolling and were very informative and passionate.
We consulted with at least 5 other companies; even though Oneway wasn't the cheapest, we had a good feeling about them, and our feelings weren't wrong. There were some challenges during the pandemic and some delays in scheduling and materials however the wait was worth the whole while.
Oneway took care of all planning, permits, inspections, etc. One thing that I was very impressed was how our home was kept so clean and safe every day, having small children and pets this is so IMPORTANT!!
We couldn't be happier with the results and experience we had during our dream renovation. Our home is so cozy and the workmanship is beyond words.
I have already referred Oneway to family and friends and will continue to do so without hesitation.

Approximate cost of services:
$150,000.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you, your kind words are sincerely appreciated.

MG
MG
0 reviews Ottawa, ON
10/10

Large Renovation

We hired One way for a complete remodel that involved tearing everything down to the studs and replacing every aspect of the old kitchen; it was quite a big job, and we could not be happier with how it turned out!

They were fantastic to work with and very professional and responsive throughout the entire process.

We had a pretty demanding time frame for the job to be completed, and One way exceeded what we had hoped for.

Any questions or concerns we had were answered promptly. Very professional and easy to work with.

We would highly recommend One way for any and all home renovations, and plan on using them again for the next project that we have for our home.

We are so pleased that we found them! We always appreciate a company that respects our home as a home and not just another job site.

Approximate cost of services:
$53,500.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you, it was a pleasure working with you and your family. We look forward to working with you again soon.

Cheers

michieolive
michieolive
0 reviews Cantley,
10/10

Kitchen Structural

The only place I trust to handle my remodeling needs! Everyone was amazing. Their work is gorgeous. Renovations can be a pain, but they made the process way easier.

Thank you everyone!!

Approximate cost of services:
$65,000.00
3 of 3 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your trust, we appreciate the opportunity.

Cheers

lofley in Mississauga
lofley in Mississauga
1 review Gatineau,
0/10

Structural Wall - took our money, no work been complete in 6 months

Took our money and ran…The other horrific reviews you may have see are true, and we are now in the process of taking them to court.

Before you consider doing business with them feel free to reach out to me, lofley@gmail.com and I will happily forward you all of the emails and now lack of responses as proof that this is a genuine review.

To begin Welsey and Diela were extremely responsive when we called for a quote they arrived within a few days to inspect, we we're extremely hopeful and on the face of things they seems responsive and competent.

After we paid the deposit 50% over $6,000 then the slue of excuses came about.

We paid the deposit on November 5th, and were told because its such a quick easy job that it would only take a few weeks. Then they stated:
- The materials couldn’t be delivered
-Vacations
- Then covid cases
- Then saying there were provincial rules that didn’t exist preventing them doing the work.
- Then blamed the protests downtown (we don’t live down town…)
And many more...I can accept an excuse here and there as things change, jobs take longer than expected and covid etc , we were very patient, but now its been 5 and a half months...

At one point they offered a refund but told us, we were next on the priority list, so the option was ours. We then gave them the benefit of the doubt because finding a new contract would also be tough, and said we would like to continue.

It’ now been over 2 months since they responded to us, they have avoided all my calls in the last 4 or 5 months, respond occasionally to emails...just enough to give me hope they would actually turn up.

So right now, im stuck in the middle where they have taken 50% and aren't responding. So unfortunately we have to go down the litigation route which we are in the process of.

Again If you’re interested, I can send you a copy of our back-and-forth emails with the company so you don’t end up in the same situation we are in.

Approximate cost of services:
$12,000.00
3 of 6 people found this review helpful.
Was this review helpful?
DAN
DAN
1 review Ottawa, ON
10/10

Remodel

Oneway and the crew were amazing to work with. They handled my remodel project with the utmost care. They met me onsite to gather scope of work and got me a quote back in a timely manner. They were extremely transparent throughout the entire renovation process. Once completed I was extremely impressed with the quality of work and service they provided as a team. I can't wait to use them again in the future.

Approximate cost of services:
$68,000.00
4 of 4 people found this review helpful.
Was this review helpful?
Private User
Private User
Private User reviews Ottawa, ON
10/10

Thank you

The team did an exceptional job in my home. I had a bad experience previously with contractors and I was stressed to have the work done. Oneways team made the process very smooth. They were very accommodating and have a high standard for there work ethic.

Approximate cost of services:
$57,000.00
3 of 3 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your kind words, we appreciate the opportunity.

Soph
Soph
1 review Ottawa, ON
10/10

Structural

I am very impressed with Oneway and would certainly recommend them to friends and family members.

The attention, cleanliness, respect to our home, and quality of work is beyond what my husband and I could expect.

Thank you so much to the whole team for making our experience exceptional.

Approximate cost of services:
$22,000.00
3 of 3 people found this review helpful.
Was this review helpful?
Company Response

We are happy to hear your positive feedback. Thank you.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Home Improvements

I have always been reluctant to hire contractors. Oneway Construction came highly recommended and I was not disappointed. All the employees were very personable and professional. My house was always kept so clean during the construction. They gained my trust and I will be using them again. I would highly recommend them.

Approximate cost of services:
$80,000.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Hi, thank you for taking the time to give your feedback.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for General Contractors pros in Ottawa?