I have deliberately waited to post this review . I wanted every kind of weather to be thrown at our roof and ensure that Sign Roofings work would stand up , and I am pleased to say it certainly has .
We sustained damage to our shingles during a windstorm where shingles were lifted and in some spots completely missing . This was in the Spring 2018. I called a few companies here on Home Stars , and like all of you , fellow readers , did my homework . We got a few quotes and everyone seemed to be priced within the same range. For information purposes , our home is 3700 sq feet .
One of the things that impressed me right away with Sign was that Jordan and Li , took the time to physically come out to our home to assess the damage . They did not base their price on a Google Satellite image of our home , or charge the going rate for our area . They charged for THE work . They got up on our roof and even TOOK Pictures with their phones to show us the damage , which included an ACTUAL HOLE , which neither my husband nor I were even aware of !
In the end , while Sign Roofing's quote was NOT the cheapest , we went with them because of the level of service they were providing from the start . Jordan and Li's extensive product knowledge was impressive to say the least . They took the time to not just explain the various shingles and options , but right down to the nails , used , glue and even the method that would be applied , including showing us the overlay pattern. They also guarantee the work and put it in writing . Its one thing for a contractor to " say '" that they stand by their work but when they are confident and secure in it they will put it writing which Jordan and Li did without being asked .
Our roof was replaced in what could quite possibly be the hottest day of the summer . IT WAS a scorcher ! Yet their team arrived on time and immediately got to work . Now is the part where I spoke about the level of service ....we have a fairly large inground pool and were very concerned with debris and dirt , shingles, nails , etc , falling/flying into it . This could clog up our filters, pumps , etc . We explained this from the onset to Jordan and he assured us that every step would be take to protect the pool but obviously NOT guaranteed .
Well , not only was our deck sparkling clean , but I was amazed to watch and observe as a worker was assigned to our back yard and whose sole duty was to clean up our deck as debris fell AND ensure nothing fell in the water !!! THAT IS SERVICE . NEXT LEVEL SERVICE !!!
Our roof was completed the same day and they even managed to repair the roof on our pool cabana for FREE !!
Subsequently since the work was completed , we have endured extreme heat , crazy rain storms , in one instance 8 cm of rain fell in under 1 hour ! Wind Storms so severe that a Tornado actually touched down a mere hour from us , AND OUR NEW ROOF HAS HELD UP !! As a matter of fact a neighbor who had his roof repaired 1 month before us , actually was missing shingles after he last wind storm .
I would 100% recommend Sign Roofing Inc . We did in fact notice that quite a few homes in our area and on our street used them after us ...I guess they liked what they saw , and to that point Li was a true expert when it came to helping us choose the right colour for our roof .
They left our eaves troughs and front yard spotless ...you couldn't even tell that they were here except for the fact that our roof is perfection .
- Company Response
Thank You! Elisa.