I’ve had Sandra and her team at my place now twice. Once when we thought we were selling our house and moving to the US and once a year later when we actually did list and sell our house. It’s amazing the junk we accumulate in our lives. I am happy to say they were an absolute pleasure to work with. The organizing work they did was outstanding. I would highly recommend their services. It saved me so much time which in my view saved me money! My time was better spent doing other things I needed to do to make my house shine! Thanks Ease-Up team!

Overall, we are happy with the service and would use them again. They organized & created a system in our basement in Aug. 2019. More than 1-year later (Oct. 2020), we are still keeping with their organization system. Next time, we would use them to help organize our kitchen. We were hesitant to use their services due to the high cost but in the end, we agreed that the results were good even though we still think it is too expensive.

The in-home quote process went smoothly. The one-day (2 people * 7 hours) of organization happened without serious issues, meaning they arrived and left on time and no mess was left.

There was a $20 extra charge compared to the quote, which was for 4 containers that they used and left for us.

The team was nice and put the items for donation inside my vehicle. We also had 1 black garbage bag for disposal that was not a problem. The only minor issues we had related to the 3 clear bags for recycling. We were surprised that Ease Up was not already aware of certain policies for York Region/Vaughan. At the same time, we understand that every region is a bit different. Hence we deemed the following as minor issues.

A) After the team left, we noticed non-recyclables in the clear plastic bags (like styrofoam and plastic bags/wrapping). Those items are not recyclable at curbside pickup. In Vaughan/Woodbridge, Styrofoam is recyclable for free but needs to be dropped off at the McCleary Court Community Environmental Center. Plastic bags & wrapping are garbage. Since those items were mixed together I had to get a different bag and open up the clear bags to sort out the recyclables from the non-recyclables.

B) Although we had never tried to put cardboard and other recyclables into clear plastic bags for recycling we assumed it would be OK as we figured Ease Up had done that before without any issues. So we put out the properly sorted recyclables in the clear plastic bags for recycling and it was rejected as recycling and only accepted as garbage. The transparency of the bag did not seem to have a positive impact in terms of recycling acceptance, and it seems that anything in a plastic bag becomes garbage as plastic bags themselves are considered garbage. Luckily, from a financial perspective, we didn't have to pay extra as the day we put the items out to the curb happened to be double-up garbage day. We didn't plan or schedule our Ease Up appointment that way as it was purely coincidental. On the other hand, unfortunately, from an environmental perspective, we would have prefered to have the recyclables accepted rather than them going to a garbage landfill.

We also had a minor issue relating to luggage. To be fair to both parties, Ease Up didn’t ask us if it was OK or not to put the small luggage inside the larger luggage & we, as the homeowners, also did not specify that we did not want that done.

We understand the space-saving concept of putting the small luggage inside the larger luggage. We just did not think of it in advance to be able to instruct it not to be done that way for us. Luggage is usually packed and sold this way in stores. However, when Sandra showed us that they did that it was a bittersweet reaction.

Pro: Yes, it did save space for us.

Con: However since this was not brand new luggage and was clearly used, the small luggage's exterior was dirtier especially their wheels which touch the ground while travelling in airports, public bathrooms, etc. and then those would then be touching the inside of the larger luggage where we pack our clean clothes, toiletries, PJs, etc. That was not ideal for us from a cleanliness & hygiene standpoint. I know our small luggage is not visibly super dirty so it is reasonable that Sandra didn't consider this reaction. We did not say anything at the time, as it was already done and inside the bigger luggage by the time she showed us. So what was done was done and the inside of the bigger luggage was dirtied from the smaller luggage so there was no point to have the smaller luggage taken out.

Subsequently, I discovered that Ease Up would have been willing to clean the inside of the larger luggage. That is a good attitude that they have overall to keep the clients happy. The cleaning would have taken away from time spent organizing so I recommend that you let them organize (their speciality) and the homeowners do the minor cleaning.

I have attached one before and two after photos so that you can see the difference.

We had a very tight timeline to get my mother in law’s home ready to sell and the Ease Up crew made the process as pain free as it could have been. They were fast, efficient, respectful and kind throughout our challenging situation. They worked solidly for 3 days to declutter and help stage a house that had been in the family for over 45 years. Amazing result!
The house sold quickly and my mother in law is organized and ready to move into her condominium. The hard work is all done. Thank you Katelyn and your team.

Because of depression, my home was chaotic and too much for me to sort. Hiring Ease Up was the best decision I could have made. They changed my world and relieved a lot of the stress the chaos caused.

after a particularly busy year, our filing cabinet had gotten out of control and it was impossible to find anything. Ease Up came to the rescue and in one day they organized everything!

they got rid of unnecessary documents and arranged everything in such a way that we can find what we are looking for easily.

they were very professional, diligent, and invested in our satisfaction.

The Ease up team tackled this very unusual job, like pro’s. It’s been a few months since they completed the work and their systems are still in place and have made my new workspace way more functional. It was a leap of faith and funds, but honestly I could never have done his myself. They were so fast!

Ease up was absolutely fabulous to work with. So professional and the weight that lifted off our shoulders as well as, the efficiency that organization has created is priceless! So grateful and highly recommend these guys.

Sandra from Ease up and her partner did an amazing job with my place. I needed roughly 40 boxes unpacked (mostly books and kitchen stuff) and wanted my whole apartment organized. They spent 8 hours working on my apartment and it is now fabulous! Not only does everything have a home, the organization is intuitive so I've had no problems finding stuff. And they didn't just unpack and organize, they also helped me decorate the apartment with my photos, posters, and knick-knacks so it looks like a lovingly lived-in home. I cannot recommend them enough. Best money I ever spent.

Our family of three moved into a new apartment with grand ideas of keeping everything organized from the start. My husband and I were certain we'd be able to create our organizing system from scratch and put everything in it's proper place right off the bat. Turns out that's not as easy as we thought! We ended up with shelves piled with disorganized spices and were constantly moving things around to make space on our countertops.
In a couple hours work, Lindsay was able to get everything in our kitchen into similar groups, eliminate superfluous items, and prioritize the "real estate" on our countertops for only the most used things. All of a sudden, the things right at hand are the things we use the most and everything has its place in our kitchen, from dishes, to appliances, to food.
Lindsay is super easy to work with. She listens to what you need and values how you use your space. Overall wonderful experience!

Without exaggeration, the service that Ease Up provided was life changing. We've been in our home for 12 years and had accumulated WAY too much "stuff". It felt overwhelming and way too big to tackle on my own. I felt defeated before even starting - so it sat and grew. The feelings of anxiety grew to a point that it was unbearable and I reached out to Lindsay.
Being completely unaware of how or what professional organizers do, they scheduled a consultation, came to our home and provided a reasonable estimate to get what we needed done in one day. One. Day.
The results were nothing less than remarkable. It feels like we have our home back. The level of respect, care, and sincerity from each team member made me feel that I was not a failure and that they were genuinely committed to doing it right. They didn't push but encouraged. They didn't lecture but counseled.
A lot of people have said they wouldn't spend the money on something like this. Having experienced their magic, I can honestly say I don't understand how someone WOULDN'T spend money on this. It is an investment in your home AND your well-being. 500+ stars for Ease Up. Truly remarkable group and if I said Thank You a bajillion times, it wouldn't be enough.