The main water line came apart at a filter system and flooded the basement with over 6 inches of water. No one was home at the time so it went undetected for possibly 1 1/2 hours. Chris arrived promptly and had crews on the way before he had finished surveying the damage. This was about 9:30 p. m. They had pumps set up in an efficient manner and pumped the water out. They stayed until 1:30 in the morning carrying out wet carpet and other soaked items. Then dehumidifiers, and fans were set up and left to run over night. The crew was back in by 8:30 next morning to continue the work of drying up the basement ad cataloging the damage.
Another faze of the work was removing a portion of the drywall and wet insulation in preparation for the restoration work. It is now in the hands of the insurance adjusters.
I am very satisfied with the professionalism of Chris and his crew.
- Approximate cost of services:
- $1.00
- Company Response
Thanks for the review. Im glad we were able to come out and help your situation. Response time is key in mitigating the extent of the damage. Hopefully the adjuster will review the documentation quickly so we can put your basement back together swiftly!