Have you ever experienced that moment of panic when you discover a leaky pipe, soggy drywall, and water damage in your home. That was my recent experience. I discovered it in my basement on on a Sunday, which was clearly not the best day to require the services of a plumber. The issue was a leak on the connection to the water meter and main shut off valve. My search started as anticipated, with a few strikes out, but in the end, I was lucky enough to find Alex of Award Plus Plumbing. He was already on his way home from another service call, and he promptly turned around to come and help me out. I sent him some photos of the issue, and he was able to quote a price right away, which I thought was very fair and very competitive, especially given the circumstances.
Upon meeting Alex, I found him to be friendly, professional, courteous and knowledgeable. He explained what was needed, and set out to do the repair. I was further impressed when he laid down a drop cloth to protect my floor and the surrounding area from dirt, debris and potential damage that might occur while doing the repair. He was even proactive in changing a gasket on the other side of the meter, anticipating that it could have the same problem.
Moving forward, Alex will be my go to plumber for any future plumbing needs I may have. He was friendly, thorough, conscientious and fair, and I would not hesitate to recommend him to family and friends…..a definite 10/10!!!!
- Company Response
Thank you for your great review. We are working hard to keep our customers happy providing excellent service at reasonable price
Thank you for using Award Plus Plumbing