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Your Roof Specialist
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97%

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Reviews for Your Roof Specialist

Average customer rating:
10 10 (51 reviews)

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jonlambert
jonlambert
1 review Wellesley, ON
10/10

Roofing

We would highly reccomend James and his crew. James was very personable and easy to talk to.... and honest. He even refunded me for some flashing he didnt have to use which I would not have even known about.
Fast and reliable . Roof looks great.

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Ellen in Kitchener
Ellen in Kitchener
1 review Kitchener, ON
10/10

Roof Inspection

We requested a roof inspection from Your Roof Specialist. It did take us a few times before we could get a hold of James, but it was all worth it. We initially thought our roof needed to be changed, but he told us that it could still hold up for another year or 2. We truly appreciate his honesty. He is polite and friendly, and is a pleasure to deal with. If you can't get a hold of him through the phone, try contacting him through the Quote & Repair Request Form from their website. We will definitely be going back to Your Roof Specialist for future repair works. Thank you James!

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Company Response

Thanks for the great review! We are glad you were satisfied with our services!

James

Pierrette L.
Pierrette L.
1 review Kitchener, ON
10/10

New roof

We hired James to replace our old roof, after doing quite a bit of research and getting quotes from other companies. He answered all my questions most professionally and knowledgeably, which helped us make the right choices and decisions for our roof. He set a short deadline for the work, and delivered as planned. James and his crew did an excellent job, worked quickly, and cleaned up so well afterwards that you wouldn’t know that a whole roof came off the house just days ago. I highly recommend Your Roof Specialist for any roof work.

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Company Response

Thank you very much for the outstanding review. We're glad you're happy with your new roof!

Malton
Malton
1 review Kitchener, ON
10/10

Roofing - shingles

Excellent service before, during, and after the work. Excellent product and guarantee. Very pleased with the work.

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Company Response

Thank you for the great review! We are glad you're happy with your new roof

Sara Rivers in Toronto
Sara Rivers in Toronto
1 review Toronto, ON
10/10

New Roof

I had the pleasure of dealing with James & Lu from your roof specialist this month. They were very professional and clean. I appreciated the cleanliness of the job site and the consistent use of clean language ( which I wasn't expecting based on what i heard from friends about roofing companies). They were so efficient I couldn't believe the job was done correctly but I was re affirmed with pictures from every side they completed. What an outstanding job this company does from the first time they measured the roof to picking up the last nail in areas of the yard I would even think to look. A+ to this company! Thank you so much for the great job you guys did.
I should note that I was very impressed that James wasn't just the salesman he was also the lead installer as well!

Thanks Guys!

Sara

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Company Response

We really appreciate the great review. We take a lot of pride in our work and we are happy you noticed the little things that we do to separate us from others.

nz
nz
1 review Waterloo, ON
10/10

Roof repair

Your Roof Soecialist replaced a handful of shingles on our roof. They also checked for loose shingles and caulked and nailed down loose tabs.

James, the owner and installer, completed the work quickly, was respectful, responsive, courteous, professional and clearly knew what he was doing. He even took the time to educate me on the process.

I’m sure he gets this a lot but I can’t resist: “I feel good” about the work done!

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Company Response

Hahaha thanks for the positive feed back!

S
S
1 review Kitchener, ON
10/10

Roof repair

Your Roof Specialist repaired sections of the roof that were damaged as a result of a wind storm. The service was reliable, efficient and affordable. I will definitely be using Your Roof Specialist for future work.

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Company Response

Thanks for the great review!

Juliana
Juliana
2 reviews Waterloo, ON
10/10

Roof shingle

We had another company set to re-shingle our roof. They backed out last minute. Luckily we meet Lu a week later. Him and James were great to work with. They were great communicators : clear, concise and listened to our concerns. They always followed thru on their word (price, timing etc) and even went above and beyond by installing a missing eavestrough at the front. Very professional. Most importantly they replaced our roof with little to no impact, it looks great and keeps the water out. I highly recommend them!

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Company Response

Thanks for the great review! I was a pleasure doing your roof. We are glad you're happy with everything.

Maureen in Kitchener
Maureen in Kitchener
1 review Kitchener, ON
10/10

New Roof

Last Friday morning I found a leak in the bedroom ceiling and not knowing who to call we started surfing the net and came across your roof specialist. So I left a message overnight and it's 6 a.m. I had a message sent back saying James could show up to have a look at it on Sunday morning which was pretty fast. James came exactly when he said he would very polite and gave us an estimate that we were very happy with and tarped our roof to prevent any more damage. Then agreed that him and his crew could do our roof the following Friday. The four of them showed up at 7 in the morning and after work they went. By the end of the day my roof was completed you would not even know they were on the property the yard was cleaned up all nails were picked up. This group of men are very polite and happy workers in fact I don't even think I noticed any of them taking a break and it was hot out. They also did a little bit extra by painting the metal around my chimney which wasn't necessary but James. It would look nicer and it does and also cut off some branches that would soon interfere with the roof and then offered if the branches ever grow too long just give him a call we'll stop by and cut them. I don't think I have ever received this type of wonderful treatment hiring a company before and would highly recommend them. It was a pleasure doing business with a happy work crew.
We also had James assist us in picking the color of our shingles and thank God we did because he pushed two words one color and now that it's up it's actually perfection if we had to pick it might not have been so pretty. He does know his colors. Thank you once again James and your crew it was great doing business with you and would never hesitate to call again if we're need of anything
Mary and Maureen.

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Company Response

Thank you guys very much for the amazing review. These kind words are very encouraging and we appreciate the fees back as your positive experience is what we care about. Please don't hesitate to contact us if there is anything else you need. It would be our pleasure to lend a helping hand.

James & Lu

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Your Roof Specialist

REPAIRS, REPAIRS, REPAIRS!
Fast, friendly, and affordable, our professional Roofing Service is well renowned throughout the Tri-City area. Our team is up for every job, specializing in those small repairs you just can't find a company with the time to fix. We always stand behind our work, with customer satisfaction being our #1 priority. We take pride in solving your problems! Contact us to learn more about our incredible team and how they can help you!

CATEGORIES
Roofing and Siding
SERVICES
Complete Refoofing, Shingle Repair, Complete Aluminum Work & Repairs, Siding & Small Unit Projects
PAYMENT METHOD
E-transfer, Cash, Cheque
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes, ask for details.
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