Your Roof Specialist

Roofing
Kitchener ON N2P 1R6
Write a Review
Write a Review

HomeStars
Roofing
Your Roof Specialist
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Your Roof Specialist

Average customer rating:
9.9 10 (87 reviews)

Sort by

Private User
Private User
Private User reviews Kitchener, ON
10/10

Roof repair

This is an amazing company. Theyve done repairs twice for me after wind storms and I will definitely continue to use them when needed. James is knowledgeable, timely, fair, and respectful. So glad to find a company like this! I would recommend to anyone who needs it. Thanks. G

Approximate cost of services:
$300.00
Was this review helpful?
Florian in Toronto
Florian in Toronto
0 reviews Kitchener, ON
10/10

Urgent roof repair

After an overnight storm with strong winds, I noticed a leak in my bedroom. I checked the roof and I noticed several shingles were missing. I contacted the owner of this business, he was available within a couple of hours, he assessed the situation, took pictures of my roof, explained the repairs. He did a great job.

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

I'm glad we could help you out with your roof repair! It was a pleasure working for you.

Private User
Private User
Private User reviews Kitchener, ON
10/10

roof repair

After our winter storm with high winds Dec. 23, our facial soffit came loose and was banging against the house. I called James, he came out on Dec. 24 and fixed our roof with high winds still gusting. James was very prompt and great to work with. I would highly recommend his company.

Approximate cost of services:
$125.00
Was this review helpful?
Company Response

Glad we could be of assistance with your roof repair!

Annoymous Otter
Annoymous Otter
0 reviews Waterloo, ON
10/10

Roof Leak

My experience with Luai was very positive. He was very responsive to phone calls. Came on time at the time we discussed over phone. He quickly assessed the problem, took photos to show me the issue, explained things in an easy way to understand, fixed the issue, and didn't charge me given it was a small fix. This was really honest and respectable of him and I appreciate it very much. Definitely recommend working with Luai as I know I will be in the future.

Approximate cost of services:
$10.00
Was this review helpful?
Company Response

I'm glad we could help with your roof repair!

Private User
Private User
Private User reviews Mississauga, ON
10/10

Residential Roof Shingle Replacement

I was extremely impressed with James and his team.

It was my first time replacing my roof and James' honesty, knowledge, and transparency was extremely helpful. The communication with James' was great. Within 1 day of reaching out for a quote, he was able to set up a time to come view my roof and he was very quick to respond to follow up questions.

I was also impressed with the quality of the work. The roof looks fantastic and the work was done very quickly. I also really appreciated the attention to detail and accountability that James and his team took. It was if they were replacing one of their own friends roof with the care they took to the roof and making sure to clean up the job site after the work was done.

Overall, I'm very happy with my roof replacement and extremely happy with the relationship James and his team worked to build. I would highly recommend them to any one can their roof replaced.

Approximate cost of services:
$11,000.00
Was this review helpful? Yes No
Company Response

We really appreciate the kind words in the review. It was a pleasure helping you out with your roof replacement. And it brings us joy to have helped!

Private User
Private User
Private User reviews Kitchener, ON
10/10

Leak fix

James was incredibly knowledgeable and helpful. He diagnosed the problem around our chimney quickly. He's a great guy and extremely professional. We recommend him 100%!

Approximate cost of services:
$100.00
Was this review helpful?
Company Response

Thanks guys! Just glad I could help with your roof repair!:)

Georgette in Essex
Georgette in Essex
1 review Kitchener, ON
10/10

Roofing repair

We have had trouble identifying the cause of a leak in our basement for sometime. James identified the problem immediately and put things in place to prove that it was not a roofing problem but that we had a crack in the ventilation stack.
We called a plumber, replaced the stack and James made the necessary changes to seal the stack on the roof.
Without James’s professional roofing experience and knowledge we would still be looking for the source of the leak. We highly recommend him.

Approximate cost of services:
$180.00
Was this review helpful?
Deb in Mississauga
Deb in Mississauga
0 reviews Waterloo, ON
10/10

Partial roof replacement/leak repair

We reached out to James after many attempts to contact the company that installed our roof (not even two years ago) about an ongoing leak.

He responded almost immediately and was able to send a crew member out the next day to have a look at our roof. Within a couple of weeks they removed and replaced the roof on a good portion of our home.

James and his crew were extremely knowledgeable, professional and personable. They took great care to be respectful of ours and our neighbours property. Everything was left spotless and the new section of our roof looks great!

Thanks James, Lu and crew for coming to our rescue! We highly recommend Your Roof Specialist.

Approximate cost of services:
$2,300.00
Was this review helpful?
Mahmoud in Toronto
Mahmoud in Toronto
2 reviews Cambridge, ON
10/10

Roof Shingle Replacement

Within 24 hours of calling, James and his team were able to come to my house and replace my damaged roof shingles. They were honest, friendly, knowledgeable, and extremely professional. They took their time to fully inspect the whole roof and did a great job replacing all damaged shingles. Overall, it was a great experience and I will definitely be doing more business with them in the future.

Approximate cost of services:
$0.00
Was this review helpful?
Private User
Private User
Private User reviews Kitchener, ON
0/10

Very disappointed

I submitted the request for a quote on the Your Roof Specialist website. The next morning I received an email from James offering to come out that day to give an estimate and stating he thought he could fix my issue on the spot. I replied “yes please do this” and sent my address.

Nobody showed up. I sent a follow up email asking if they were going to come, nobody replied. I phoned to follow up the following day, and left a detailed voicemail. Nobody called me back.

They said they would come out, and then just ghosted me.

Approximate cost of services:
$123.00
0 of 1 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Your Roof Specialist

Fast, friendly, and affordable, our professional Roofing Service is well renowned throughout the Tri-City area. Our team is up for every job, specializing in those small repairs you just can't find a company with the time to fix. We always stand behind our work, with customer satisfaction being our #1 priority. We take pride in solving your problems! Contact us to learn more about our incredible team and how they can help you!

CATEGORIES
Roofing
SERVICES
Complete Refoofing, Shingle Repair, Complete Aluminum Work & Repairs, Siding & Small Unit Projects
WEBSITE
https://www.yourroofspecialist.com/
YEAR ESTABLISHED
2014
NUMBER OF EMPLOYEES
4
PAYMENT METHOD
E-transfer, Cash, Cheque
LICENSES
Certainteed Certified Contractor (whole crew)
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes, ask for details.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.