Reliable and friendly service. Quick and painless. Very knowledgeable team of people. I will use these guys as long as they stay in the business. They came to my aid when my furnace broke down in minus 40 degree weather. I had a referral HVAC tech come and tell me it was the circuit board that was the problem. He unplugged it and left me and my pregnant wife in the cold house hanging.
So i searched all over Google for a HVAC tech to help me during this freezing cold weather and lucky for me Maxaire responded. Karnik, sales manager, stated it would be in my best interest have an inspection done to be sure what the problem was. Karnik was right. The circuit board wasn't the problem. It was the gas valve. His tech managed to save the circuit board and changed gas valve and had the furnace up and running as a temporary solution.
He gave me options for replacing the furnace and waited till I was ready to do so. His tech is very knowledgeable and had the furnace replacement done in a few hours. To ensure quality service was provided, Karnik himself came to check up on the work that was done.
As long as Maxaire is around, I will always be using his company and reaching out to him in the future.
- Approximate cost of services:
- $5,000.00
- Company Response
Thank you for this detailed review, wow! Let me start by saying it's our pleasure to deliver such a positive customer experience. Nothing means more to us than knowing our customers feel glad they decided to go with us with so many options available in the market. It happens often where we visit a homeowner that's gotten 8-10 quotes and still get the business which HIGHLY motivates us to continue putting in our 110%. Happy you will follow us for life and I can assure you we are in this for the LONG TERM so we hope you have a happy long life and continue to enjoy our world class customer service. Thank you for your business.
-Karnik