I emailed Vemex and received a prompt response. Veronica was very knowledgeable and answered all of my questions and concerns. They came to my home on the set date and worked quickly and efficiently....they cleaned up after themselves and did a walk through with me when they were done. I can already feel the difference in my home. The crew was so friendly and helpful when I asked questions. Thank you Vemex I will certainly recommend you. Price was competitive.