True North Exteriors Inc.

Roofing
Edmonton AB T5V 1R5
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HomeStars
Roofing
True North Exteriors Inc.
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78%

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Reviews by rating (past 12 months)

Reviews for True North Exteriors Inc.

Average customer rating:
9.8 10 (26 reviews)

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dwilk8903 in Edmonton
dwilk8903 in Edmonton
0 reviews Edmonton, AB
10/10

Impeccable job on my garage !

True North exteriors came to do my garage. It was a brand new garage and needed a ridge vent and shingles done. Even if it was a small garage ( 14x29’) they came with all the right equipment ( I’ve done roofing before so I knew what they were using and doing), fast and efficient! I was amazed by how quick they got it done!

Thank you Mike for the a job extremely well done ! Will refer for sure !!

Approximate cost of services:
$4,700.00
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Brody in Edmonton
Brody in Edmonton
4 reviews Sherwood Park, AB
10/10

Attic Intake Vent installation

Had True North Install 3 intake vents for our attic. Did the job on time, and at an amazing price. Had Mike and a couple of his guys back today as I had a concern about one of the vents (my problem, not theirs!), they pulled the whole thing out, replaced, and checked it over, assuring me it was good as gold. That is customer service - "if you are concerned, we will take care of it for you so you have no concerns". Thanks Mike and True North. I will be reaching out to you when the time comes for my new roof!

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
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Company Response

Hi Brody,
thank you for the kind review.
True North Exteriors is very focused on giving a great service to their customers.
We hope we can help you again in the future!

10/10

Roof replacement

This company is great to work with from start to finish! I highly recommend them on all levels!!!! The process was quick and timely with no concerns at all, you should use them!

Approximate cost of services:
$4,500.00
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Company Response

Working with you was also a pleasure Chris.
Thank you for choosing True North Exteriors for your new roof.
Making sure our customers are satisfied is our priority.
Thanks again and let us know if we can help you again in the future.

Brian in Lloydminster
Brian in Lloydminster
2 reviews Spruce Grove, AB
10/10

Shingle replacement house and garage

An excellent company from the owner to the Forman, to the crew. They called first and showed up when they said. They did an excellent and quick job inspite of several short bouts of unforcasted rain which had them quickly cover the roofs with tarps until it quit.Because of the rain delays they asked for permission to keep working late to finish the job in one day as promised. When finished they cleaned up leaving the yard as it was when they arrived. They went carefully over the yard with a magnet dolly for nails and cleaned off deck and walkways of old shingle grains. All of the employees behaved as though True North was their company. You can’t ask for better service.
Brian Larsen
#3 54019 Range Road 275 Spruce Grove

Approximate cost of services:
$10,000.00
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Company Response

Hi Brian, thank you for choosing True North Exteriors.
We take a lot of pride in our work and we are very glad that you like your new roof!
Thank you for the business!

Bjorn in Edmonton
Bjorn in Edmonton
1 review Edmonton, AB
10/10

Great customer experience

Everything about True North was perfect from start to finish. The quote was clear and precise, and matched the final bill exactly except for two changes that were clearly explained in advance and agreed to before completion. The guys were exactly on time and left the yard cleaner than I expected. Thanks for the great service!

Approximate cost of services:
$6,000.00
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Company Response

We are really happy that you liked your experience with us! Don't hesitate to recommend us to your family and friends. Thanks again for the business.

Rob in Spruce Grove
Rob in Spruce Grove
1 review Spruce Grove, AB
10/10

Large residential re-roof job

We had True North replace the shingles on our 13-year-old(!) house this summer. Mike (the company owner) clearly explained the materials and warranty options available and we picked a date. The crew was great: they were hardworking, fast and thorough… and a lot of fun. The guys’ experience and attention to detail was apparent which was critical to me – it’s not just how the finished roof looks, it’s what has been done beneath the shingles that’s equally important. There were a couple of unexpected encounters with rotten wood (from poor workmanship on our original shingle job) and from the crazy Alberta weather. Luckily the guys knew how to make the repairs, kept me informed and just took care of it. Communications before and during the job were very good. The finished roof looks great and I know it’s been done right. Thank you, Mike and crew! We really appreciated your professional approach.

Approximate cost of services:
$15,000.00
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Company Response

Thank you Rob, working with you was a pleasure. We always strive for the best workmanship possible and your gratefulness is our reward! Thanks again for the business!

Ryan G.
Ryan G.
1 review Edmonton, AB
10/10

New roof, new front door.

Very professional, efficient, clean and hard working. My wife and I would recommend this company to anyone who ever asked.

Approximate cost of services:
$4,500.00
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Company Response

Thank you for taking some of your time to write a review. Thank you for your business

Jason
Jason
1 review Edmonton, AB
10/10

Replace Shingles

This company was recommended to me by multiple neighbors after a bad hail storm and I would highly recommend this company for anyone looking to get the roofing done on their house. They were super polite, thorough and the best part FAST, I was home from work at 4 pm and they were just finishing up so my 2400 square foot home was completed in less than 9 hours, I was impressed. There was no pressure either, I had a few quotes and they came in provided one and that was it until I decided to call the to book with them. Thanks for the great quality work guys!

Approximate cost of services:
$7,000.00
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Company Response

Thank you for taking the time to write a review. We are gratefull for the opportunity to work with you. Thank you for your business.

gpmason
gpmason
1 review Fort Saskatchewan, AB
8/10

Shingle removal and installation

True North was hired to remove and dispose of the old shingles and replace with new 40 year shingles

Approximate cost of services:
$8,000.00
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Company Response

Thank you for your business. We did give you a 50 years non protated warranty with GAF Timberline HD shingles.

curt389 in Edmonton
curt389 in Edmonton
13 reviews Edmonton, AB
10/10

Roof and Eaves-troughs Replacement

I'm very happy with True North Exteriors. I got my roof and eaves-troughs done. They worked quickly and professionally. They finished the roofing all in one day. The eaves-troughs were also done (in 1 day, scheduled for about 1 week later). It looks great. They had about 5 workers and put down tarps to catch any tar or debris. The price was good and the quality also appears good.

I just have a couple minor complaints. When I inspected it afterwards, there was a bit of minor debris and left on the roof. And when they took the old shingles off my garage, old glue bits and debris rained down lightly inside my garage - it would have been nice to have been warned in advance about this.

Cost breakdown:
6676.01 GAF shingles, attic static vents (turbo) (1425 sqft house)
2950.06 (including leaf guards for 1025.10 extra)

I got a few quotes and these prices were very competitive. I also discovered that for roof + eaves-troughs, it seems to be a bit easier to use the same company for both.

Overall, I'm completely happy and would recommend True North Exteriors to anyone.

Approximate cost of services:
$9,626.07
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Curtis,
thank you for your review. We appreciate your feedback and we will use it to become even better for our customers. It was a pleasure working with you.
We hope we can help you or your entourage for more renovation projects.
Have a great day,
Team TNE

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about True North Exteriors Inc.

True North Exteriors Inc. is an exteriors contractor established in Edmonton since 2008. We specialize in Roofing, Windows & Doors and Eavestroughs. Our company as been built on referrals and our clients satisfaction is our #1 priority. Roofing, windows, doors, eaves troughs, siding, deck, framing, exteriors contractor, roof repairs.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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