Summers And Smith Cooling & Heating Ltd

Heating & Air Conditioning
Aurora ON L4G 3Y5
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Heating & Air Conditioning
Summers And Smith Cooling & Heating Ltd
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93%

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Reviews for Summers And Smith Cooling & Heating Ltd

Average customer rating:
9.3 10 (159 reviews)

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Hal in London
Hal in London
1 review Newmarket, ON
10/10

Lennox Pule 21 Furnace Issues

Had a problem with an older Lennox Pulse 21 furnace starting erratically. Called Summers and Smith, and they arranged to have someone come out the same day. The tech quickly diagnosed and solved the problem. Thanks!

Approximate cost of services:
$247.47
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Company Response

Hi Hal,
Thank you very much for taking the time out of your day to review our company! At Summers and Smith we pride ourselves on delivering quality service and do so by employing some of the best in the industry. We are glad that you were pleased with the service we were able to provide, and are happy to have gained you as a new customer.
We hope we can continue to provide service that is to your satisfaction.
Hope you have a great weekend!
- S&S Team

DJ in Aurora
DJ in Aurora
1 review Aurora, ON
8/10

two new heating coolin systems

Quoting and rebates were very clear.
Delivery was on time, professional, clean and equipment is first rate. Overall very happy except for one minor problem.
The installers were to make some final adjustments to the duct work as part of the work order that has not been completed yet. Tested the sales team and left message at sales office and no response to date.

Approximate cost of services:
$15,000.00
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Company Response

Hi DJ, Thank-you for your review. I was hoping to collect a little more information regarding your installation. Could you please call the office at 905-727-2323 and ask to speak to Andrea. I will hopefully be able to rectify the problem and arrange to get a team out to your house to complete the final adjustments.

Cheers!
Andrea

Matt R in Newmarket
Matt R in Newmarket
2 reviews Newmarket, ON
10/10

HVAC Maintenance

We have always relied on Summers & Smith for all of our HVAC installation and maintenance needs. They have done work for our parents for years, so we know them to be professional and trust worthy. We recently had a concern regarding our furnace. They arrived on time and quickly diagnosed the problem and were able to make the repair without the need for a follow up appointment. We would highly recommend this company for installation and repairs.

Approximate cost of services:
$500.00
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Company Response

Hi Matt,
Thank you so much for writing such a wonderful review of our company! At Summers and Smith we pride ourselves on our professionalism and efficiency, both of which are achieved by employing only the best within the industry. We are glad that you have been happy with the services provided to both at your parents home along with your own. We look forward to doing business with you in the future for any HVAC needs you may have.
Hope you have a great day!
- S&S team

Private User
Private User
Private User reviews East Gwillimbury, ON
10/10

retrofit home from electric baseboards to natural gas furnace,central air

Great company and excellent team starting with Dave and Micheal, coordinator and energy consultant who were very professional. The installers Scott and Andrew were very knowledgeable and conscientious in their work of retrofitting ductwork in a finished small 2 storey home which had it's challenges. I am enjoying my cozy well heated home. Thank you and I would recommend your company, Johanne

Approximate cost of services:
$30,000.00
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Company Response

Hello,
Thank you for taking the time out of your day to let us know your experience with Summers and Smith! We are very pleased to hear that your experience with us was enjoyable and that the installation from the start to finish met your satisfaction. We strive to ensure our customer’s installation and service process is easy, pleasant and of high quality. We will be sure to pass on your kind words to Dave, Michael, Scott and Andrew.
Thank you again, we hope you have a great day!
- S&S team

Andrew  Arscott in Mississauga
Andrew Arscott in Mississauga
2 reviews Georgina, ON
10/10

Furnace Tankless hot water heater a/c

Very good experience with Summers and Smith so far. The salesman and installers were top class.Everything working to spec as was expected. Work was done in October. So far the office staff has been very helpful and friendly. Keep up the good work.

Andy.

Approximate cost of services:
$14,000.00
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Company Response

Hi Andrew,
Thank you for taking the time out of your day to write such a wonderful review of our staff and company! We are pleased that you are satisfied with the recent installation of your furnace, air conditioner, and hot water tank, and can assure you that the air conditioner will perform to your satisfaction during the spring/summer of 2019. We will be sure to pass on your positive words to Michael, your salesman, along with your installers, Mike and Chris. We look forward to hearing from you in the future for maintenance along with any HVAC needs that you may have.
Hope you have a wonderful holiday season!
- S&S team

pat_goodeve
pat_goodeve
1 review Newmarket, ON
8/10

hot water boiler

tear out rubbish removal and installation of a new hot water boiler and associated equipment

Approximate cost of services:
$10,000.00
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Company Response

Hi Pat,
Thank you choosing Summers and Smith to install your new boiler this past fall! We hope that the boiler is performing to your satisfaction with the colder temperatures we have been experiencing, and look forward to hear from you in the future for any HVAC related needs you may have.
Hope you have a wonderful holiday season!
- S&S team

Abman in Richmond Hill
Abman in Richmond Hill
1 review Richmond Hill, ON
6/10

Hot water heater

The hot water tank installation was straight forward and went well. Problem happened when I got a redtag for my heating venting pipe. I tried 3 time to get them to quote for repairs and when they finally replied it was way more than first estimated. Was feeling gauged.

Approximate cost of services:
$2,500.00
1 of 1 people found this review helpful.
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Company Response

Hi Abman,
We are glad to hear that the recent installation of your hot water tank was done to your satisfaction, and hope that it is performing as expected! In regards to the red tag for your furnace, we apologize that the quote for the repairs to the furnace exhaust was higher than you had anticipated, however the price was determined after a thorough evaluation of the time and materials that would be required, in order to ensure your home is up to code. Please feel free to call our office if you have any other questions or concerns relating to either the hot water tank or the furnace exhaust.
Hope you have a great holiday season.
- S&S team

Private User
Private User
Private User reviews , ON
10/10

High efficiency furnace & air conditioner

We were completely satisfied with the sale, service and installation of the furnace, humidifier and air conditioner.
We are now enjoying a much more comfortable atmosphere in our home.
Thanks again Summers & Smith and your staff

Approximate cost of services:
$8,800.00
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Company Response

Hi there,
Thank you very much for sharing your experience with our company and the recent installation of your furnace, air conditioner and furnace. We are glad that the furnace and humidifier are performing to your satisfaction during the colder weather, and can assure you that the air conditioner will do the job as well come the spring/summer of 2019.
Hope you have a wonderful holiday season, and we look forward to hearing from you in the future for any HVAC related needs that you may have!
- S&S team

Arthur
Arthur
1 review Aurora, ON
10/10

replace 30 year old system with new furnace and A/C

Beginning with the service tech's recommendation not to put more money into a 30 year old A/C system and invest the money in a new system. Solution-oriented approach to spec'ing the work which turned out to also replace the furnace for a well-matched, state-of-the-art solution. Well planned, executed and great follow-up. Took the time to make sure we were well-informed about all the facets of the work and very helpful to obtain all available financial incentives on our behalf. I would highly recommend them.

Approximate cost of services:
$12,000.00
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Company Response

Hi Arthur,
Thank you very much for giving us your feedback on the installation of your furnace and air conditioner completed a few months ago! Unfortunately over time products such as the furnace and air conditioner in our homes do get to a certain age where it becomes more expensive to repair rather than replace. At Summers and Smith our technicians are highly trained and always keep the customers best interest in mind, leading to the recommendation to replace your aged air conditioner. We are glad that your entire experience with us from the initial service to installation of new systems has been positive and we look forward to doing business with you in the future.
Hope you have a wonderful holiday season!
- S&S team

jack gelber in Thornhill
jack gelber in Thornhill
6 reviews Vaughan, ON
10/10

New Furnace and Gas Fireplace expertise

My 3.5 year old gas fireplace would not start at the start of the season. I called S&S, the installers, to figure it out since the manual gave no indication on troubleshooting that worked. They first tried to help with suggestions over the phone, advising that the sequence of activation was 'finicky' for this line. The onsite expert checked all the obvious spots and after consulting other techs, deduced that one piece of equipment Must be the culprit, since no other option made sense. They replaced the part and everything worked just fine. Key to the success was the methodical approach they took to eliminating the obvious places first, keeping me aware of progress and maintaining cleanliness throughout. True professionals.
We then had them also replace our 20 year old furnace because they were competitively priced and I bet the professionalism would continue. It DID.

Approximate cost of services:
$4,000.00
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Company Response

Hello Jack,
Thank you for writing such a wonderful review of our company and staff! At Summers and Smith we employ some of the highest trained professions within the industry to ensure that issues can be resolved, leaving our customers 100% satisfied with the service provided. We thank you for your returning service over the past 3 years and hope to be the first company that comes to your mind for any future HVAC related service or installation needs. We will be sure to pass along your positive words to Ryan, your service technician, as feedback is always appreciated and desired, regardless of it being positive or negative.
Hope you have a wonderful holiday season, and spend some time near the fireplace!
- S&S team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Summers And Smith Cooling & Heating Ltd

At Summers and Smith Cooling & Heating Ltd, we deliver a level of comfort and service that no one else can match. As an Authorized Dave Lennox Premier Dealer & Authorized Daikin Dealer, we offer the quality installations and service of cooling and heating systems for your home and business in Aurora, Newmarket and the surrounding area.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnace, Air Conditioner, Ductless Split, Air Quality, Fireplace, Unit Heater, Water Tank
SERVICES
Residential & Commercial Cooling & Heating Live Technician on Duty 24/7 24 Hour Emergency Service
BRANDS
Lennox Daikin Regency Heat & Glo Savannah Mitsubishi John Wood
SPECIALITIES
Service to All Makes & Models Licensed & Trained Technicians Fast Local Service Conveniently Located Showroom
WEBSITE
https://summersandsmith.ca
YEAR ESTABLISHED
1973
PAYMENT METHOD
All Major Credit Cards, Cheque, Cash
LICENSES
Fully Liscenced
MEMBERSHIPS
HRAI, Aurora Chamber of Commerce, T.S.S.A., ESA, WSIB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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