I called junk army on a Sunday morning and to my surprise they were able to come by same day to give a quote. This is at my parents house my father is downsizing because my mom passed about 6 months ago. They were able to come same day gave a very fair quote and got to work. By the time they were done they had totally packed there truck top to bottom front to back with years and years of household items. The next day I received a call regarding a family heirloom that had got mistakenly packed in with the other items. This item had been in the family for over 100 years. It's amazing to find someone that would care enough to take the time to return such an item after the job and payment was complete. Highly recommend junk army and would use their service again. You can pay for services and trucks but not very often do u find someone that is empathetic and demonstrates a high level of integrity.