Appleby Systems Georgetown Inc.

Our furnace fan no longer worked therefore the house had no heat. I contacted Applebee Systems. They were excellent about responding to the issue and sending someone out to the house to do a diagnostic test. Unfortunately their follow-up work was not as efficient. The first replacement fan ordered was incomplete. The second fan component was complete but Applebee could not schedule anyone to install the part for 2 days. The workmen were tidy and did a good job when they finally did arrive, but I had to wait all day. Initially they would not negotiate a lower price. In the end they did not charge some of the labour and removed the taxes as a result of the original delay.