I was stupid to accept my real estate agent's referral to this inspector!
I don't know much about homes but after 2 years when a friend of mine (engineer) came by, he was shocked to see all the defects. He could not believe the inspector did not catch some very obvious issues: structural (basement was not finished so he could not have missed), insulation, things not up to code!
Stay far away from him, believe me!
- Company Response
I'm unsure how to respond to this review. The reviewer states that the inspection was two years ago, yet we have never received a complaint or any contact from any past client stating they have structural issues with their basement. We doubt the legitimacy of this review. Furthermore, we changed our company name about four years ago for marketing purposes, therefore if this client received their inspection two years ago then they are complaining about the wrong company. If the review is indeed legitimate, we would appreciate the reviewer contacting our office so we can, at least, offer a refund and make things right with this client by addressing whatever the reported problems may be. A review like this can be very damaging to our reputation and we can only hope that readers take my words into consideration. Rest assured we've been home inspectors for decades and we receive less than one complaint per thousand clients, and when a complaint is issued, we are always quick to make things right with our client.