Mr.Basement

Formerly Kingsway Bath Pro and Castle Bay Inc
Basement Renovation
Oakville ON L6H 6S3
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Reviews for Mr.Basement

Average customer rating:
10 10 (8 reviews)

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Private User
Private User
Private User reviews Mississauga, ON
10/10

Managing Quality, Time, and Cost with Integrity

Overall - Great experience! I am a happy customer with a piece of mind knowing that the job is done right!

I renovated my basement unit in Mississauga through Mr. Basement (Kevin). Its certainly a big investment, but Kevin has taken care of me through every step of the way - from visiting/viewing results from past projects, to providing value-packed design opinions to optimize the functionality without compromising safety; from permit application to keeping progress on the work and inspection to minimize lost time.

Kevin is very easy to work with as he always strives for open and timely communications. He genuinely cares for his clients needs, take pride of his work and willing to walk the extra mile for better results (whether is for better spacing, functionality, reliability, etc.).

* Quality - expert advice and workmanship, good understanding of the process and provide agile solutions to suit the circumstances;
* Timeliness - on-time delivery, timely updates and escalation of potential issues;
* Cost - pricing is fair, the payment schedule is clear.

I hired a contractor, and at the end, I got a nicely done basement and made a friend who I know I can trust.

Approximate cost of services:
$70,000.00
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Company Response

Hi Ken,
Thank you for this detailed and sensational review. We appreciate you taking the time to post such a lengthy review and we thank you for entrusting us !
All the best,
Kevin

Liz
Liz
2 reviews Toronto, ON
10/10

Floor and Stairs Renovation

Kevin and his team were wonderful to work with and delivered a beautiful result on a tight deadline. We are really happy with the work and would highly recommend Mr. Basement for any renovation needs you may have. They paid great attention to detail and even the small things looked perfect. This was our first time renovating and Kevin was extremely patient in answering our many questions and explaining the reasons behind making certain recommendations.

We are also especially impressed with Kevin's responsiveness and ability to deal with unexpected issues since his team discovered two leaks during the reno process. Kevin was able to determine where the issue was coming from and was there within hours with his roofer to deal with the problems. They were also still able to finish on time and left our house extremely tidy which we really appreciated very much.

Approximate cost of services:
$40,000.00
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Company Response

Thank you Liz for taking the time to write a review for us!
We are so pleased you chose us to work at your new home.
Our team work diligently to provide the best workmanship and customer service possible!
We are so happy to hear that you are thrilled with the end results!
Thank you for the bonus!
We look forward to working with you again in the future.
Best Regards
Kevin Xin

Cindy in Oakville
Cindy in Oakville
1 review Oakville, ON
10/10

Kitchen, Basement & Bathrooms Rennovation

My husband and I can't say enough great things about Kevin's team. They offer a variety of design and an excellence of workmanship. This team is professional, friendly and extremely tidy. What I personally love about it is that they listen to the customer and very easy to communicate. I have used their services several times. They remodeled my kitchen, basement and then entire second floor including three bathrooms, and their jobs are always completed with amazingly high quality. I'm normally a picky person, but I have to say I'm completely satisfied with Kevin's work. We recommended Kevin to our friends and they are all happy with the work done. Best experience with a contractor that we have ever had. Many thanks for creating a beautiful space in our home! (Pics attached are our master bathroom and kitchen after one year use)

Approximate cost of services:
$100,000.00
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Company Response

THANK YOU CINDY!!!
Wow! What a gorgeous detailed review!
Thank you so much for taking the time to post!
Enjoy your beautiful home!

Kevin Xin

Private User
Private User
Private User reviews Oakville, ON
10/10

Repeat clients

We are repeat clients. We first tried them out with re-doing our staircase from main floor to 2nd floor. Then asked them to complete a full basement renovation that included storage room, setting up projector and screen, with washroom. When we moved to a new home it was a no-brainer to ask them to complete full home painting and replacing carpet to hardwood floors on the 2nd floor. Each project was completed to our satisfaction. Highly recommend!!!

Approximate cost of services:
$65,000.00
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Company Response

Ellen, Thank you so much! We truly appreciate you taking the time to share your each renovation project experience. We hope by now you have settled into your new house! And thank you for trusting us!!!! -Kevin Xin

Amy in Toronto
Amy in Toronto
1 review Toronto, ON
10/10

Basement reno

Kevin and his team did a great job renovating our basement, we are really happy with the work done. He was knowledgeable, professional, detail oriented, and took the time to understand our requests and completed the project on time. And the price was reasonable too for the quality of work. Would highly recommend him and hire him again for other projects.

Approximate cost of services:
$35,000.00
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Company Response

THANK YOU AMY !!! Time flies!!! It was 3 years ago we finished your basement, it seriously feels like we were on site just yesterday. We truly appreciate your kind words and hope you guys are enjoying the basement !!! Kevin

Lisa Y.
Lisa Y.
0 reviews Brampton, ON
10/10

General Renovation

Kevin and his crew no only does great bath & kitchen re-model work, but they also excel in the structure work. They recently re-structured several open concept projects at our home, and were able to create exactly the looks we wanted, and the quality we expected.
As with our kitchen re-model three years ago, they took pains to completely understand our goals, and then put their talented team to work on our behalf. A lot of preparation, planning and organization behind the scenes on their part results in a job site that runs seamlessly.
This is a company where integrity is key. It is obvious that Kevin respects the team members, and has earned their respect. Quality work from quality people.
Lisa Y

Approximate cost of services:
$30,000.00
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Company Response

THANK YOU LISA ! ! It feels like we were on site just yesterday. We truly appreciate your kind words and hope you guys are enjoying !
Kevin

Nicolas M.
Nicolas M.
0 reviews Toronto, ON
10/10

Powder room creation, bathroom renovation

Creation of a brand new powder room on main floor from scratch. Plumbing/drywall/tiles...

Complete bathroom renovation with custom vanity build.

Great quality and professionalism. Attention to detail.

Approximate cost of services:
$0.00
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Company Response

Nico, thank you so much for the kind words and taking the time to share how your home renovation went. We truly appreciate it ! Enjoy…

Kevin Xin

Mi Painting
Mi Painting
1 review Richmond Hill, ON

First Review

10/10

bathroom renovation

Kevin did great job for my bathroom renovation, he worked with my budget and also the job was complete on time

Approximate cost of services:
$4,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr.Basement

Why spend are your weekends renovating? Leave the work to the experts or "pros" as it were. Mr.Basement has over over 14 years of experience in Custom Home Renovations, specializing in basement remodeling, rest assured your next renovation is in good hands.

We are the basement experts, our goal is to deliver a high-quality, professional renovation for all our clients at an affordable price. Call us today for a free estimate for your next renovation.

CATEGORIES
Basement Renovation
SERVICES
Basement Renovation, Design & Build, Custom plans unique to each home
SPECIALITIES
We look forward to helping you achieve your dream renovation.
WEBSITE
https://www.mrbasementpro.ca/
YEAR ESTABLISHED
14
NUMBER OF EMPLOYEES
7
PAYMENT METHOD
Cash, Cheque, MC, and Visa
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 Year Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.