AC repair
- Approximate cost of services:
- $700.00
Dear Mr. Vijay
We have done Furnace maintenance & replace the humidor PAD on Dec 6th.
Since your furnace was Med. Efficiency there is NO drain connected.
We have replace your Humidifier PAD only. Since your humidifier was OFF long time ago, there is NO WATER coming out and you do not see the issue of your clogged drain. After Humidifier starts working definitely it has to get clear path for water to drain in gutter. Since your gutter/drain (Under the flooor) was clogged and water start spilling over the time.
As we are not PLUMBER we can not clean gutter/drain, so as a courtesy we were trying to help you over the phone how you can verify/correct the issue.
We even told you to contact PLUMBER.
With your respect & request we came same day even on busy day to help you to check weather the issue is because of us.
Finally we clean gutter and fix your issue even we don’t provide PLUMBING services & that was not part of furnace maintenance.
And what you paid us is $30.(15 minute X 2)
So It is not $2/ min.= $129/hour. It’s all including travelling time, truck fuel, technician pay rate & the drain pipes we replace for you.
Even you did not pay us our service fees, we still didn’t bring up any issue and leave it on you stating “what ever you think we deserve pay us”.
After giving you service beyond our limit by getting $30 only and you still put this comment about us, that is really unfair.
Check anywhere in GTA who will come to your place at same day, late evening, replace drain tube, clear your gutter and get paid $30.
We did our best to serve you in our capacity. We are sorry that it was not efficient to leave a happy customer.