Reached out to David to fix our washer dryer as we just moved into our first home. Cleaned out the duct for the dryer but didn't fix the issue with the washing machine rather said by switching the valve it would fix the problem. After paying him he has not returned or answered my calls
- Approximate cost of services:
- $230.00
- Company Response
Hi SK,
The part needed to fix your washer is no longer manufactured. We came up with a working solution for you so that you would be able to continue using your washer without having to purchase a brand new washing machine. For this we only charged you $40. We feel that we provided you with a good service at a minimal cost. I have answered your calls and have offered to come in again to see if something else can be done to help and I've even offered to return the money for the service.
We're sorry that you had a negative experience but nothing else could be done in your case.