Rainbow International Of Richmond Hill/Mississauga/Markham

Fire & Water Damage Restoration
Toronto ON M1P 3A6
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HomeStars  >  Fire & Water Damage Restoration in Toronto  >  Rainbow International Of Richmond Hill/Mississauga/Markham
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85%

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Reviews by rating (past 12 months)

Reviews for Rainbow International Of Richmond Hill/Mississauga/Markham

Average customer rating:
9.5 10 (8 reviews)

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Raymond in Toronto
Raymond in Toronto
1 review Mississauga, ON
8/10

Emergency services

We were completely disturbed with a pipe burst in my house we were recommended to use Rainbow International I am glad that we took their help Rick Phil and the team for the good work and cleared all the mess very late in the night Thanks Rick Phil and the team for an awesome job Highly Appreciate the good work and recommend you guys in the future

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Company Response

Thank you so much for your kind words, Raymond. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.

Sincerely,
Rainbow's Team

Tamer in Markham
Tamer in Markham
1 review Mississauga, ON
10/10

Basement Renovation

I had a flooded basement and honestly Rick and his team did a great job with me from day one. They did first the emergency work cleaning up the basement and sanitizing properly with all required machines as per the standards. Then after they started the full basement renovation. They did a great job finishing it up in a very short period, very professional and serious team. The team is very organized, skilled and always clean after finishing the work. The did a great job in my basement and made it even better than it was before. Very punctual and very professional.
I would recommend them for everyone for any work needed.

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Company Response

Thank you for your review, Tamer! We work hard to meet expectations like yours, and we’re happy to hear that we hit the mark for you. We take pride in giving outstanding service every customer and we're overjoyed to recieve your compliments and appreciation.
Sincerely, Rainbow's team!

Gloria H in Scarborough
Gloria H in Scarborough
1 review Toronto, ON
10/10

Emergency Floods

There were two floods that had occurred in the past year within two sites that I have managed. Rainbow was available within one hour to start the process of rectifying these major floods. They were courteous, professional and quick on their toes in all aspects of the processes. We will use them again in the future and have been added to our vendors list to use across our many portfolios.

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Company Response

Dear Gloria,
Thank you for leaving us such a wonderful review. We are glad that you had a great experience using our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.
Sincerely,
Rainbow team

yonas in Toronto
yonas in Toronto
1 review Toronto, ON
10/10

condo floor and wall repairs

We had a leak in our condo that required the removal of the floors, baseboards, walls and back panels of kitchen cabinetry.-Rick and his team were great in working with us in helping get the right flooring, working with our schedules to get the floors installed and when we needed help with details, he was there to help us come up with some ideas. They worked with us and saved us some money. They even offered to refer some other repairmen to help us with other kitchen repairs. Overall great service and communication. I would absolutely recommend them. Thanks Rick and team!

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Company Response

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again. Rainbow's Team

Filomena in Mississauga
Filomena in Mississauga
2 reviews Mississauga, ON
10/10

Water leakage in basement

Rick Gill, the manager of Rainbow International Restoration, responded promptly to our water leakage problem in our basement. While major leakages are inherently stressful for almost any homeowner, Rick's services as the project manager were invaluable, and we are extremely pleased with the final result. Specifically, we would give Rick and his team top marks. The quality of work done was consistently top notch. The 2 employees (Wally and Jordan) were knowledgeable, skilled, and competent in their respective roles. They were conscientious about following job specifications, and their work was simply outstanding. They were professional, reliable, courteous, and respectful of our property and privacy. They had excellent work habits, strong safety orientation, and emphasized getting the job done right rather than doing it fast. Their pride in their work was evident. They tidied up at the end of the job. We also found them to be trustworthy, and we felt comfortable with allowing them access inside our home. Rick's experience dealing with these issues really paid off. He was knowledgeable about all aspects of the job, and was able to plan, coordinate and manage the activities of his crew effectively. He remained closely involved in overseeing the project from start to finish. His excellent attention to detail, strong organizational skills and commitment to follow-through are assets which enabled him to juggle the extensive details involved in our project without missing a beat. Throughout the project, we were impressed with Rick's commitment to performing a quality job, rather than maximizing his profit margin. Rick kept us closely informed of work crew schedules and projected completion dates of different phases of the job. His communication (whether by cell phone or email) was always clear, informative, and helpful. He was either available on his cell phone, or returned our phone call within minutes. We never had a single miscommunication throughout the 2-day job. His communication with his crew was just as effective. When unforeseen problems surfaced (e.g., water damage behind a wall), Rick worked diligently with us to identify a solution that was acceptable to us. He utilized resources effectively and creatively, and directed the work crew to make changes necessary for implementing the solution. Rick's commitment to homeowner satisfaction was evident in his actions. On the few occasions when we brought a request or concern to his attention, he listened attentively, and always took appropriate action. In closing, we are very pleased with the job that Rick was instrumental in delivering, and we are extremely impressed with his work as a manager. In a world where shoddy workmanship and poor service are unfortunately all too common, Rick is indeed a rare find. We have been homeowners for over 35 years, and we took this unprecedented step of writing an unsolicited letter of recommendation for Rick because we believe that exceptional work should be recognized. We would not hesitate to hire Rick and his crew again, or to recommend them to our friends and neighbours.

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Company Response

Thank you for taking the time to leave us such a beautiful review. While HomeStars places stars next to our business, you Filomena are our real star. Most people don't bother to leave reviews about positive experiences, and that's what makes you the star. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
Rainbow's team

vea in Toronto
vea in Toronto
1 review Toronto, ON
10/10

Two Drywall Repairs for Two Units

I had somewhat of a nightmare managing repairs for my unit and my downstairs neighbour due to an unforeseen leak.
After countless dead ends with other contractors for almost two months, Rainbow Int'l came in and quickly made all the assessments, visits, and finally the repairs for my neighbour ceiling and my bedroom wall.
They even managed to work with my own tight schedule and they were very professional and made sure I was satisfied and felt secure with the costs and timeline.

Both my neighbour and I are very happy from beginning to finished repair. I will be recommending them to my fiends and colleagues.

1 of 1 people found this review helpful.
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Company Response

Thank you so much for your kind comments, and for choosing Rainbow International Restoration for your recent repairs.
We appreciate hearing about your experience, and greatly appreciate that you took the time to write your review.Please don't hesitate to call us if ever a problem should arise.

Sincerely
The Rainbow Team

Pauline in Richmond Hill
Pauline in Richmond Hill
1 review Richmond Hill, ON
8/10

Flood clean up

We have used Rainbow International for flood clean up on several occasions and for the past several years in our condo. The response time is very quick and the staff is very professional. We would not hesitate to recommend them.

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Company Response

Thank you so much Pauline for your kind review. In a city with so many choices, we thank you for choosing us.We appreciate your business and the confidence you have place in us, Please call us if we can be of further assistance.

Sincerely
The Rainbow Team

Private User
Private User
Private User reviews Pickering, ON

First Review

10/10

Kitchen Repair & Shower Emerge

Justin, Walei and team were professional from the beginning to end.
They helped work with the insurance company to determine what is and isn't covered. The provided an estimate with a reasonable out of pocket cost. They scheduled everything in sequence within a short time frame of each other. They really came through during a personal emergency of ours. This was our first major home repair and the professionals at Rainbow International Of Richmond Hill came through with flying colours.

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Company Response

Thank you for providing Rainbow International Restoration with the opportunity to be of service to you, and thank you for your trust and confidence. It is our pleasure to work with you.

Sincerely
The Rainbow Team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

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