Gateway Exteriors

Formerly Gateway Roofing & Contracting Ltd
Roofing
Hamilton ON L0R 1C0
Write a Review
Write a Review


HomeStars
Roofing
Gateway Exteriors
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

93%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Gateway Exteriors

Average customer rating:
9.8 10 (26 reviews)

Sort by

Lucyna
Lucyna
0 reviews Hamilton, ON
10/10

Re - Roof Project

From start - Appraisal (picked from 5 ) and work - it was smoothless Experience. Very reasonable price, professional, hard working nice Crew and Quality of Work was Excellent. Highly recommend Gateway Roofing for any work to be done with your Roof!

Approximate cost of services:
$14,000.00
Was this review helpful?
Company Response

Hi Lucyna, thank you for the great review! Look forward to working with you again in the future

Private User
Private User
Private User reviews Hamilton, ON
10/10

Re-roof project

EVERYONE involved at Gateway was a dream to work with. Our new roof is better than I hoped. I can't recommend them enough. Excellent work. Stellar communication. Do not hesitate, this is the company you want to go with. Trust me.

Approximate cost of services:
$30,000.00
Was this review helpful?
Company Response

Thank you for the great review!

Becky in Burlington
Becky in Burlington
3 reviews Burlington, ON
10/10

Trustworthy and reliable craftsmen

From day one, Jason was an active partner in selecting the design and colour for our exterior remodel, and I appreciated his input very much. When the job began, the onsite crew (Ryan, Danny and Kyle) were an absolute pleasure to have around, and took very obvious pride in the quality of their work. Absolutely recommend this group!

Approximate cost of services:
$28,500.00
Was this review helpful?
Company Response

Hi Becky, Thank you very much for the amazing review!

Private User
Private User
Private User reviews Ogoki, ON
10/10

Roof Replacement

Reading back to the first review from 2017, what more is there to say. The reviews say it all. Great work, great service, very professional, reasonable, honest, and quality service. Hard to find these days. Your parents raised you well. I have dealt with a few roofing businesses over the past 20 years, and none of them can hold a candle to Gateway Roofing. BY FAR THE BEST. You might think you are dreaming but the service I received was real. No nightmares here. Thank you to Jason and his crew for a job WELL DONE! Glad to see that after 5 years of reviews, your service to the community has not diminished. If you don't go with Gateway Roofing, you'll end up kicking yourself later.

Approximate cost of services:
$12,000.00
Was this review helpful?
Company Response

Hey, thank you for the great review!

Peter in
Peter in
1 review Canfield, ON
10/10

Replace shingles

Jason and his crew did a great job , were very happy and would highly recomend Gateway roofing

Approximate cost of services:
$10.00
Was this review helpful?
Company Response

Hi Peter,
Thank you for the great review!

Magnum#20
Magnum#20
0 reviews Hamilton, ON
10/10

Siding, Facia, Eaves & Soffits

Amazing! We had our old home sided, eaves, facia & soffits replaced and it looks like a brand new house! Such attention to detail I have never seen such detail on any other house. Jason was amazing to work with, very professional, and Ryan & Dave were great, worked hard and went above & beyond! We have the best house on the street now! Highly recommend!

Approximate cost of services:
$24,000.00
Was this review helpful?
Company Response

Hey, thank you for the great review!

10/10

Residential Roofing Project

Jason and the team are definitely quickly making a name for themselves in Binbrook and surrounding community. I commend them for professionalism, positivity, quality in general, but want to give you more details in case you are considering this company - you will NOT be disappointed!! They are by far one of the best I've dealt with.
I first got referred to them by my neighbour who was really pleased with his roof. Was very pleased that they honoured the original quote they gave me in 2021 for installation in 2022 despite rising material costs - my pet had passed and we had to defer the roof expense due to vet bills. Jason was super understanding and honoured the original quote more than a year later. When the guys came, they were friendly, professional and you could see they knew what they were doing. I expected to have to clean up a bit myself after the job was done, and even went especially to get an outdoor broom .... only to find out the guys had cleaned up so well that I had nothing left to sweep!!! Honestly, the premises looked better than before they had even started. Wow. Then it gets even better ... I had asked Jason to extend the drain pipe that was dripping over the front of the roof, right into the eavestrough. He did this at no extra charge!!! On his own time. This prevents torrential water draining from the whole roof onto that one corner, and preserves the life of the new shingles (which are a great colour and quality by the way). The guys cleaned out the eavestroughs and even removed an inactive Bell satellite. Jason also advised to keep an eye on the eavestrough as it started to drip, and offered to come back, again, on his own time, to put a bit of sealant.
These days great customer service, pride in workmanship, going the extra mile and taking the time to really address customer communication and concerns at this level, is hard to find. I would recommend Jason and the team hands down - they are an awesome bunch. Thanks!!!

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Hi Ania,
Thank you for the amazing review, glad we could help!

Tanneyryan
Tanneyryan
1 review Hamilton, ON
10/10

Window and Door Installation

Great experience with Jason from Gateway
Price and timeline work as projected and Instal crew was proficient very courteous.
Would recommend Gateway Roofing to anyone looking for honest and dependable service.

Approximate cost of services:
$15,000.00
Was this review helpful?
Company Response

Hi Ryan,
Thank you for the review!

Private User
Private User
Private User reviews Grimsby, ON
10/10

New Roof

Thankyou for our new roof, it was done very nicely and efficiently by Jason and his crew, very personable young men. Excellent job and we would gladly recommend this company!!! Barry and Barb

Approximate cost of services:
$450,000.00
Was this review helpful?
Company Response

Hi Barb and Barry,
Thank you for the amazing review!

john
john
2 reviews Hamilton, ON
7/10

new roof, siding , eavetroughs and soffits

Roofing installers were great, task was completed in one day. Problem arose with siding installation. There was only one installer, who often would work only half days, or not come at all. Owner was trying to hire additional crew members. Difficult during Covid. I had to ask the owner to assist the installer. Took 3 weeks to complete. Should have only taken one. Cleanup after siding installation should have been better. I did my best to clean up the metal pieces but must have missed some as my lawn mower caught on fire during grass cutting. Cutting of siding was done in the backyard. A tarp should have been used each and every day to collect the cuttings. Eaves and Soffits installation crew was good.
I did have to call to finish and improve some tasks. The owner was responsive to my questions and concerns. Quality of work seems to be ok, I will review in a years time. More customer service and job supervision was however required by the owner once a job has started to ensure customer satisfaction. I got the impression the focus was on two many jobs at once. Once started the focus needs to be completing the job at hand before moving on to the next job.
Would recommend for roofing, eaves and soffits. Would not recommend for siding installations

Review has 1 previous version
Approximate cost of services:
$22,000.00
Was this review helpful?
Company Response

Hi John,

I apologize for the difficulties during your project, good help is hard to find so I was there to help as often as I could. I'm not sure who told you it would be done in a week but I remember saying 3 weeks to you and it was done on time. We did the entire house, front to back, new roof, complete tear off, new insulation, vinyl siding, soffit, fascia, trough, and lots of free extras. I combed through the grass myself to get any cut pieces, though it was difficult with the length of the grass so I apologize if we missed anything. The guy installing the siding also did the soffit and fascia but I'll let him know to cut over something next time. Thank you for taking the time to write us a review and let us know where we can improve.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Gateway Exteriors

Gateway Exteriors is dedicated to providing the best service, and they do everything they can to make sure you are completely satisfied with the work provided. Using the latest industry-approved practices to reinforce vulnerable and weak areas so your home is protected long after the work is done.

Asphalt shingles may be our specialty, but we are also experienced in eavestrough, soffit, fascia, siding, windows, doors, attic insulation, skylights, and much more. A harsh climate, bad architectural design, inadequate roof ventilation, and lack of insulation can disrupt the function of your home, causing roofing and waterproofing products to break down prematurely. We will identify these issues, educate you with a proper solution, and provide a written estimate.

CATEGORIES
Roofing, Gutters & Eavestroughs, and Siding
SERVICES
Roofing, Siding, & Eavestrough
BRANDS
GAF, Velux, Lomanco, CertainTeed
SPECIALITIES
Roofing, Siding, & Eavestrough
WEBSITE
https://gatewayexteriors.ca/
YEAR ESTABLISHED
2015
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Cash, E-Trasnfer, Debit, Credit, Cheque
LICENSES
Master & Contractors License
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10-15 Year
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.