Focus On Flooring and General Contracting

Choosing the right professional for a home improvement project, especially something as foundational as flooring, can be a daunting task. However, my recent experience with Ralph's floor installation services turned out to be not just satisfactory, but genuinely impressive. Here, I detail my entire experience from initial contact to the post-installation phase, explaining why Ralph's service is worthy of a glowing recommendation.

My journey began with the task of finding a reputable floor installer who could handle a complex job involving multiple rooms, each with different flooring needs. After some research and several recommendations, I decided to contact Ralph. The response was prompt and professional. Ralph offered to visit my home for a free consultation and estimate, which was scheduled at my convenience.

During the visit, Ralph was thoroughly professional. He took detailed measurements and discussed various flooring options, considering factors such as durability, aesthetics, cost, and maintenance. His knowledge was evident as he explained the advantages and disadvantages of hardwood, laminate, and vinyl options in the context of my specific needs and budget.

Once I decided on a combination of hardwood for the living areas and high-quality vinyl for the kitchen and bathrooms, Ralph provided a clear and detailed quote. The quote was competitive and included all aspects of the job: removal of old flooring, preparation of the base floor, installation, and finishing. He also provided a realistic timeline for the project, ensuring it aligned with my schedule.

Ralph's team handled the purchase of all materials, ensuring they were cost-effective but of high quality. He even accompanied me to the store to make final selections, offering advice on color matching and long-term wear. This level of personal involvement was reassuring.

The installation started on the scheduled date. Ralph and his team arrived early, equipped with all the necessary tools and materials. I was impressed by the organization and efficiency as they began by carefully removing the existing flooring and preparing the subfloor. They ensured the base was clean, level, and ready for the new materials, which is crucial for durability and finish quality.

Throughout the installation, Ralph maintained a clean work environment. Dust and debris were minimized, and the area was cleaned up at the end of each day, which reduced the intrusion into our daily lives.

The precision with which Ralph and his team worked was remarkable. Each piece of hardwood and vinyl was meticulously cut and laid, ensuring tight seams and a flawless finish. Ralph's attention to detail was evident in how he handled transitions between different materials and rooms. Custom cuts around corners and under door frames made the floors look seamless and integrated.

Midway through the project, a few unexpected issues arose with the subflooring in one of the rooms. Ralph informed me immediately and presented several options for addressing the issue. His transparency and clear explanation of the problem and potential solutions were much appreciated. We agreed on a plan to reinforce the subfloor before continuing, which Ralph executed flawlessly without significantly extending the timeline or altering the quoted cost.

Upon completion, Ralph conducted a thorough walk-through with me to ensure my complete satisfaction. The transformation was stunning. The floors not only looked beautiful but also felt solid and well-constructed. Ralph took the time to give me advice on maintenance and care to preserve the look and longevity of the floors.

Ralph's service didn't end with the installation. He followed up a couple of weeks later to check if everything was satisfactory and if there were any issues. This follow-up service is a testament to his commitment to customer satisfaction and quality workmanship.

Ralph's floor installation service was impeccable from start to finish. His professionalism, expertise, meticulous attention to detail, and customer-focused approach were evident throughout the project. The floors have significantly enhanced the aesthetic appeal and functionality of my home, and the work was completed on time, within budget, and beyond expectations.

For anyone considering a flooring project, I wholeheartedly recommend Ralph. His workmanship is excellent, he communicates clearly and effectively, and he provides a high level of service that truly sets him apart from his competitors. It's clear that Ralph takes great pride in his work, and the results speak for themselves. With Ralph, you're not just getting a floor installer, you're getting a professional partner who is invested in the beauty and value of your home.

Competitive price, on time, conscientious work, very good results. Ralph and his team did a great job.

Ralph and his team are amazing. Ralph was so quick to respond to all my messages and tried his best to find the optimal solution for all my flooring needs within my budget. His team is incredibly efficient and courteous. They finished the flooring on my entire house much quicker than I anticipated. The workmanship is high quality and they pay attention to detail. Definitely recommend!!!

Ralph and his crew helped my family and I out after we had a bad experience with a previous contractor. They basically had to redo our entire main floor flooring. Ralphs crew was exceptionally careful to not dismember the rest of my newly renovated kitchen and bathroom. They were very professional, meticulous and fairly priced. The best part of all was that Ralph and his crew started my job and did not leave until the job was complete, unlike other contractors that come and go to different jobs. The end result was amazing and I am more than assured that this floor will last through the years. I cant thank Ralph and Chris and there guys enough for digging me out of a tight spot. After my own experience with them and my in-laws great experience with them, I highly recommend Focus on Flooring for any of your flooring or general contracting needs.

Ralph and his crews did an excellent job, installing new vinyl flooring and painting walls in my condo unit. They were always on time and completed the work within the promised time frame. Also Ralph was easy to keep in contact throughout the process, which gave me comfort. I am very satisfied with the outcome in the end. I have several condos which have been renovated, and I think Focus on Flooring is the best one I have ever worked with. I will definitely hire them again in the future and recommend them to my friends as well. Thank you for your fabulous work!

I'm thrilled with the results of the vinyl flooring installation on the upper level of my house by Focus on Flooring. From start to finish, the process was smooth and efficient. The team was highly professional, arriving on time and completing the project within the estimated timeframe. The quality of their workmanship is evident in the flawless finish and attention to detail. The vinyl flooring not only looks stunning but also feels comfortable underfoot. I appreciate their expertise and would gladly recommend Focus of Flooring (Ralph and his company) for anyone considering a flooring upgrade.

Ralph and his team did an amazing job of refinishing my hardwood floor and they were able to create the exact colour in the stain that I was looking for. I am very happy with the result and would highly recommend them to any one looking to refinish their hardwood floor.

Ralph and Phillip did an excellent job from start to finish for our small kitchen and front entrance. Ralph always responded to my questions quickly and was very professional and helpful prior to and during the job. Phillip (our installer) was diligent and paid every attention to detail to ensure the floor was perfect throughout. We are very happy with the workmanship and would definitely use them again!

We had a mixture of laminate and ceramic floors in our condo. It was ugly and the laminate was peeling. I was very disappointed with our floors. We got Ralph and his team to come and redo our floors. Extremely convenient with them. We got our new vinyl planks from Ralph and had his team to install it in two days. Our floors are now beautiful. We are so happy to have chosen Focus on flooring for our renovation.

We have had work done by Focus on Flooring twice now and have been consistently impressed with the high quality of work, work ethic, reliability and responsiveness of everyone on the team. They have replaced the kitchen floor, remodeled stairs & railing, removed popcorn ceiling, replaced baseboards, trim & painted entire main floor. The work done is excellent and are they quick to accommodate change requests, fix issues or adjust things. They are super reliable & show up as planned. They respect your home and clean up each night before leaving. The entire team is a pleasure to work with.

Thank you Ralph & team.