Need A Bin

Junk Removal
Vaughan ON L4L 4V8
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88%

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Reviews by rating (past 12 months)

Reviews for Need A Bin

Average customer rating:
9.4 10 (35 reviews)

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Private User
Private User
Private User reviews Bradford West Gwillimbury, ON
10/10

Service Service Service

From the moment I called it was all just great service! The office staff were so polite and friendly. Helped me decide what size of bin I needed. When the bin arrived the driver even added driveway protection. Both driver and office staff were pleasant to deal with. A++. Thank you!

Approximate cost of services:
$450.00
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Company Response

Thank you for your great review. Customer service is very important to us and we are so happy to hear about your positive experiences with us!

tokiwaza
tokiwaza
0 reviews Vaughan, ON
10/10

Great Service

I must tell you that the gal on the phone is so helpful and sweet and wonderful to deal with! The chap who dropped the bin off was so nice to talk to and he droppedthe bin in the perfect spot. I filled the 10 yard bin and calledfor pick up and the young man who came to collect it thanked me for not piling the debris too high. The whole process was so easy and everyone was so upbeat and professional. Thank you so much. I will always use your service and will recommend you to family and friends.

Approximate cost of services:
$300.00
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Company Response

Thank you for taking the time to write us a review. We truly appreciate your great feedback! Our team prides themselves on providing the best customer service to all our valued customers :)

Linda
Linda
9 reviews Toronto, ON
2/10

Bin rental

I've rented several bins from Need A Bin without issue.
The last time I rented from them they showed up before the pick up time given. The individual I spoke to told me that the pick up time would be between 3 and 6 however, I requested that I preferred closer to 6 and the individual told me he would note that. However, the pick up occurred at 2:58 pm instead of closer to 6. Therefore, I am left with renting another bin!! I contacted the company to voice my grievance and was assured that the individual I spoke to on that day would contact me to rectify the situation. To date I've had no reply from Need A Bin and I'm sure I never will. I will not do business with this company again. Very unprofessional.

Approximate cost of services:
$350.00
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Company Response

Dear Linda, We’re sorry your experience didn’t match your expectations. All of our rentals come with an up to 7 day rental, in order to give our customers adequate time to schedule pickups that work best for them. We did our best to accommodate your time constraints with regards to the pick up time. The pick up ticket was completed at the time specified by the sales representative. Customer service is very important to us and we apologize if you were not contacted. Please feel free to reach out to us at info@186needabin.com with any further comments, concerns, or suggestions you wish to share. 

Private User
Private User
Private User reviews Vaughan, ON
10/10

Excellent customer service

Need a Bin offers an excellent customer service. I used them twice and both times everything went well. All employees provided professional, informative, and friendly service. I will definitely use Need a Bin in the future.

Approximate cost of services:
$300.00
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Company Response

Thank you for your positive review! We are happy we were able to assist you. We always strive to offer our customers the best quality and service! :)

Jeff
Jeff
2 reviews Toronto, ON
10/10

House Reno’s and clean up

Pat and Luigi are awesome

They are always my first choice and I recommend them often

Bin is there when you ask for their team is great to work for and if you need a little more time they always accommodate

Approximate cost of services:
$300.00
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Company Response

Hi Jeff,
It was a pleasure working with you again. :)
Glad you were satisfied with our service.

Thank you so much for the kind words and awesome review! We really appreciate it.

Stephanie in Mississauga
Stephanie in Mississauga
2 reviews Brampton, ON
10/10

Basement Demo

Company was very prompt in response and service was excellent. They placed the bin exactly where we asked, protected our driveway and swept up any remaining debris upon pick up. Everyone I spoke to was very friendly and the cost was fair and competitive. They provided a follow up statement outlining weight charges. Very happy with their service from start to finish.

Approximate cost of services:
$450.00
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Company Response

Thank you Stephanie for taking the time to write us a great review. We are so pleased we were able to assist you with your project and that you were happy with the service.

Piotr Dziewa from Mississauga
Piotr Dziewa from Mississauga
3 reviews Mississauga, ON
10/10

Quick, easy, affordable diposabe bin

Make sure to speak to Nikki, she will arrange everything you need and get it done.
The driver was friendly, the bin was clean, and my driveway is still intact!

Approximate cost of services:
$375.00
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Company Response

Thank you Piotr for taking the time to write a review. We are so happy you were pleased with our service. Happy Holidays!

Private User
Private User
Private User reviews Richmond Hill, ON
8/10

Shingle clean up

We were replacing one side of a roof and had a lot of shingles that we had to dispose of. We tried calling need a bin and they showed up and helped us out big time. The prices were affordable as well.

Approximate cost of services:
$350.00
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Company Response

Thank you for the great review. We very much appreciate when our customers take the time to write a review.

Private User
Private User
Private User reviews Vaughan, ON
10/10

Bin Disposal Service

After extensive landscaping work in my backyard I had a large pile of soil to dispose of. I found "Need a Bin" on Home Stars and called Louis late in the afternoon for a 5 cubic yard bin which arrived the next day. The bin was place exactly where I wanted it an they protected my driveway with pieces of wood. When I had filled it I called them and they came two days later to take it away. Great service! I would highly recommend them.

Approximate cost of services:
$322.00
1 of 1 people found this review helpful.
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Company Response

Thank you the awesome review! We are so happy you were satisfied with our service. Hope your landscape project worked out well.

Flavia in Thornhill
Flavia in Thornhill
8 reviews Vaughan, ON
10/10

Kitchen renovation

Nikki was of great help! We asked for a quote initially, the offer was the best of the 4 quotes received. Next day, we booked the bin. The 20 yard bin was delivered as promised; the driver was careful not to damage the driveway. Nikki followed up before the pick-up day to make sure the bin was ready and we didn't need an extension. She gracefully accepted to wait for an answer next day since we were not sure if we needed the bin for an extra day. The driver picking up the bin was as professional and careful as the first driver. Great service! We greatley recommend this company!

Approximate cost of services:
$427.00
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Company Response

Hello Flavia, Thank you for taking the time to write a review and the kind words. We are so happy we were able to assist you with your project and that our service is being delivered to our customers expectations as well as ours. We take pride in setting ourselves apart in the industry and delivering the greatest service possible. Thank you again

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Need A Bin

Welcome to Need a Bin. We are a proudly Canadian owned and operated company! Are you renovating your home, starting a landscape project, cleaning out junk, or disposing of construction debris? Our walk-in bins make it quick and easy to get rid of all your waste. We offer 7, 10, ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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