DYLCO BUILDERS INC

General Contractors
Vaughan ON L4J 0G6
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Reviews for DYLCO BUILDERS INC

Average customer rating:
0 10 (5 reviews)

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rainie in Whitby
rainie in Whitby
0 reviews Whitby, ON
0/10

bathroom, siding, basement

bad bad bad! My own fault, I didn't do the research before hiring, do not hire this company!!!!!!!! I bought all my own supplies as they bought the cheapest stuff out there. They left a hole in my living room ceiling (came through the upstairs bathroom) left plaster all over my carpets. I caught a construction worker going through my things in my bedroom. I could sit here all day and type!!!! They left me unfinished and frustrated. Karma will get them!!!!

1 of 1 people found this review helpful.
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kitchen time nightmare in
kitchen time nightmare in
0 reviews Oshawa, ON
0/10

kitchen project for small kitchen (galley

small kitchen should have taken 6 weeks TOOK 4 MONTHS
They are a sleazy company who hire less than satisfactory subcontractors they don't actually know how to do anything themselves except show up and want more money. If it wasn't for the kitchen cupboard makers and countertop company the kitchen would have been a disaster. it is beautiful. Son Justin is totally useless if and when he returns your call.

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Private User
Private User
Private User reviews Oshawa, ON
0/10

New lamant flooring and painting a ceiling

The company had done work for me before and l was satisfied. A man from Dylco came to see how l liked the work, when l mentioned I wanted to get new floors he said he would call Eliot (the president and CEO) of Dylco to come as he was in the area. When Eliot arrived he gave me a price for the work I wanted done but said that I had just missed out getting the sale price but he would give it to me by not going through the business so I would have to pay cash I said I didn't want the work done till May 1st 2017. I gave him a deposit of $2800. I looked on the piece of paper he gave me to make sure the figures were right not noticing until today he had put Jan. 20 2016 instead of 2017.
I have been away from the city too long and will have to start not trusting anyone again.
Take my advise don't deal with Dylco Builders Inc.

3 of 3 people found this review helpful.
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Private User
Private User
Private User reviews Oshawa, ON
0/10

Kitchen Renovation

All wonderful at first, smiling father and son routine, went on about how they are family owned, have their own workers, in business 25 years. Saw the piece on Global and saw reviews on their site so hired them. Cupboard doors warped, hood range installed wrong, flooring installed improperly. They came by and took pictures and promised up and down that everything would be fixed to our satisfaction. We had to call them over and over and they very rarely called back and then when they did it was always some excuse. Last time they spoke to us they boo hooed that someone had absconded with money and there was a change of ownership and they had to fire bad contractors etc etc. They said they were probably going to have to close the business. If thats the case why is their web site and face book page still up soliciting business. We learned a very expensive lesson.

2 of 2 people found this review helpful.
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Mil Mac
Mil Mac
0 reviews Simcoe County, ON
0/10

Windows and Basement Renovation

DO NOT USE THIS COMPANY! ABSOLUTE WORST EXPERIENCE EVER!

Do not let their website, Facebook page or CTV and City News videos fool you!

I hired Dylco in June 2016 to do work on the home of my senior disabled mother after my father passed away. The original scope of the work was to include replacing all the windows, re-face the front porch, add insulation to the attic, wall repairs in the basement, install a couple of window wells and some other minor jobs. After we signed the contract, the renovations went in a different direction and we decided to focus on making the illegal basement apartment legal and replace the windows.

I will not go into the details of every single thing that was done wrong or else I will literally be writing all day, but trust me...NOT ONE THING WENT RIGHT. If you want to contact me privately on here through my profile I am more than happy to tell you, or even show you if you want to come by, what terrible work they do.

In a nutshell, the windows took a total of 4 days over 15 weeks for all windows to be completely installed (quoted 2-3 weeks delivery and installation in 1 day). Although a problem with the HVAC company I contracted caused a 6 week delay in my overall 3 mth city imposed deadline, once that was complete it still took Dylco 5 weeks to finish the work I was originally told would only take a couple of days.

Dylan and Eliot are easy to get a hold of when they want your business or collect money but impossible to reach when you're looking for updates or having problems. Once the work actually began I never knew day to day if anyone was showing up. In the beginning the workers would arrive late, come and go all day, take long lunches and then leave early, mostly due to not having materials on site (throughout the job there was ALWAYS a problem with having materials on site).

To say that this project was poorly organized is a huge understatement. They used several different teams of workers so no one took responsibility for the entire project, no one seemed to know what they needed to do and everyone always acted surprised when I reminded them what was left to do. The whole project was a rush job with sloppy workmanship. In the end so much was not properly finished because I was at the end of my timeline and I JUST WANTED THEM OUT!

To add insult to injury, during the last week of the project Dylco had a falling out with his sub-contractor, didn't pay him, leaving me with no workers to complete the job. I was forced to hire the sub contractor who was doing the crappy work otherwise risk having him put a lien on my mothers home. Despite several emails to Dylco I never heard from them again.

Note: Dylco's website says they do not use sub-contractors. They will tell you in person over and over that they do not use sub-contractors...yet their business licence registration specifically stipulates "THAT ALL WORK IS TO BE PERFORMED BY SUB-CONTRACTORS".

I DO NOT RECOMMEND HIRING DYLCO BUILDERS. I was swayed in the beginning by the television new stories and their seemingly professional and friendly demeanor in person. They come off as being senior friendly and a loving family owned business with your best interest at heart. They are like snake oil salesmen...shaking hands and kissing babies. Or in our case hugging us. kissing us on the cheek, calling my mother "Mama" every time they came to see us. At least in the beginning. As I became increasingly frustrated with them I saw and heard less and less from them and our conversations were quite strained. You CANNOT leave their workers unsupervised. Honestly if I wasn't on their asses constantly the job would have gone much much worse!

Cost breakdown: $13,000 for the windows, $15,000 for the basement reno ($10,000 to Dylco and $5,000 to their sub-contractor)

Cons: Reno not completed on time or on budget or as per agreement, extremely poor workmanship, damage to original house finishes, damage to their completed work, unauthorized plumbing, poor time and material management, poor response time from owners, total miscommunication and lack of communication, lack of integrity, misrepresentation.

Should Dylco respond to this review, please know that despite anything they might say every word of the above is true and I have documented proof of everything that transpired during this project.

DO NOT HIRE DYLCO BUILDERS!

Update: Sept 12 2017

Not even one year later and I just discovered the studs in the basement bathroom are wet. I was drilling a hole for new towel bars and the drill bit pulled out wet wood. I KNEW this was going to become an issue one day but not so soon. When they replaced this outside wall they were supposed to install board insulation and seal it. Except they cut the insulation too small, didn't tape it to seal it and installed drywall over the loose insulation boards. Plus when they were installing the new window a large chunk of concrete broke off and they were supposed to spray foam insulation around it but I'm sure they didn't do that either. I'm so glad they don't appear to be in business anymore. Not under this name anyway. The new family company name is Durham Bathrooms Inc.

2 of 2 people found this review helpful.
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