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KTB Electric

Ottawa ON K0A 3M0
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Review for KTB Electric

Average customer rating:
1 10 (1 reviews)

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3 reviews Ottawa, ON

First Review


Moving electrial plug

Needed to have a dryer plug moved up the wall for the new appliances to be stacked. I had enough run in the wire and found 2 ft. I'd asked that the plug be moved 20" to 24" up inches and that a white plate be brought to close off the old location (which he didn't do). He said he'd put it up as high as he could and I clearly said I didn't need or want that.. and showed him on the wall (which was tile wall board so that the location up the wall was clear, plus I'd said 20 to 24" is all I need. During the work he talked to himself and cursed quite a bit .. despite the fact he had said it was an easy job (it was strange and intimidating).. He pull away the trim from the wall and left a dirty work area. I paid him and the next day called about the location measuring 7" higher than requested & concerned that it would conflict with the hoses on the washer to be installed.. I wanted to know if he would make it right if that was the case. He said he was trying to help me... and that he'd charge me (not free) and then insulted me when I had pointed out I'd needed it done as I had requested that he wasn't helping me that he was being paid for a service that required measurements for it to work. While he seems very helpful on the phone, he told me afterwards he didn't have "blueprints" to do what I asked and he will not make it right if he screws up. I hope I can still install my washer dryer because this issue will end up costing me a lot to fix (new wall board due to all the holes and carpenter and another electrician)!!

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