HomeStars  >  Plumbing in Calgary  >  X-Stream Plumbing And Heating Ltd.
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93%

This is the average rating based on homeowner reviews.
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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for X-Stream Plumbing And Heating Ltd.

Average customer rating:
10 10 (22 reviews)

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Mardi.mcnaughton
Mardi.mcnaughton
1 review Calgary, AB
10/10

Furnace Fix

He was able to explain how to run some basic tests over the phone and provide initial information, and fit us in the next day despite his busy schedule. He was able to fix the problem, explain what he did in simple terms, and charged us less than we expected to pay. Highly recommend him!

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Company Response

Thank You for the review. I am always happy to be able to help especially during cold weather times when a furnace goes down. We are all about family and taking care of them quickly when these issues arise. I am happy that we were able to help.

PSank
PSank
1 review Calgary, AB
10/10

Hot Water Tank Replacement

They are professional, quick, and experienced. Our hot water tank broke down and within a few days they were out with a brand new one. They removed and replaced within a few hours. If I have any other problems they will be my first call.

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Company Response

Thank you for the kind words. We aim to provide not only the best prices in the city but also the best service. We look forward to helping out with any issues you have in the future.

karlm
karlm
1 review Calgary, AB
10/10

Water heater install

Fast, friendly, efficient, good pricing. Arrived on time and delivered the product/service as agreed.

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Company Response

Thank you for the review. We aim to provide the best service with affordable prices. Your time is important to us which is why we make sure to be on time.

stringham
stringham
1 review Calgary, AB
10/10

Hot water tank replacement and upgrade

When our hot water tank failed, we called X-Stream from their number in our local community newsletter. They were quick and prompt and we wanted an upgrade from a 40 gallon to 50 gallon tank which they were able to do with a small charge for the change in venting required.

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Company Response

We pride ourselves on fast, quality service paired with affordable pricing. Thank you for taking the time to post a review for us.

Zenon
Zenon
1 review Okotoks, AB
10/10

Water heater

Response was quick. Very informative and eager to answer muy badgering questions fully. Service was quick, professional and surprisingly inexpensive.

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Company Response

I'm happy to answer as many questions that our customers have. We our focused on building trust with our customers and providing the best service possible. We are happy to be able to keep our pricing down especially during a time when so many families are stuggling. Thank you for taking the time to leave us a review.

A. T.
A. T.
1 review Calgary, AB
10/10

Faucet leak and tap repair.

Because of the age of my house, my downstairs tub faucet had been leaking for a while, and some sink faucets were also starting to leak. X-stream came in, extremely friendly, knowledgeable, and polite, and fixed the issues. Their rates were also very competitive.

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Company Response

Thank you for taking the time to leave us a glowing review. We strive to be the best and look forward to working for you in the future.

Ryan

lmconlin
lmconlin
1 review Calgary, AB
10/10

Hot Water Tank

We were without hot water and Ryan responded within minutes when asking for help finding someone with expertise in plumbing and heating on Auburn Bay's discussion site. He was out of town but still took the time to call on a Sunday to help over the phone. He offered assistance without charge but it turned out we needed further diagnosis. He worked around my schedule and fixed our problem right away. He was pleasant and knowledgeable.

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Company Response

My phone is on 24/7, even when I am away. I will help in anyway I can. Thank you for taking the time to leave a review. I look forward to helping you with any of your service needs.

Ossama in Calgary
Ossama in Calgary
2 reviews Calgary, AB
10/10

Sink

Awesome job. Connected sink and tested it in about 1 hour. Reasonably priced and he made sure to keep the work area (sink and cabinet) clean after he was done. Thanks Ryan.

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Company Response

It was a pleasure meeting you. You did an amazing job on your basement and I was happy to finish off the plumbing for you.

renajefferson
renajefferson
1 review Calgary, AB
10/10

Dishwasher Installation & Garborator Issues

Ryan has been very promt to reply and very Knowledgeable. He was able to assist over the phone or messages and sending pictures of steps to fix something. Of course all my issues happen after normal hours or on weekends so Ryans help has been super helpful and fast at getting back to me. Ryan your a wonderful person for all the help, keep up the great work.

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Company Response

Thank you for the compliment. I work really hard to provide the best service I can. Helping people is a passion for me and I'm lucky to be able to own a business where I can do it every day.

Sean C.
Sean C.
1 review Calgary, AB
10/10

Furnace Troubleshooting/Service

I reached out to Ryan for his advice on what I thought was a Nest thermostat issue. After some troubleshooting over the phone, Ryan determined it was my furnace, not the thermostat, that was causing the issue. Ryan was at my house 15 minutes later, showed me what the problem was and how to fix it and even did some diagnostics of the humidifier before he was on his way.

Top-notch customer service has brought me back to X-Stream Plumbing

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Company Response

Thank you for the kind review. Our goal is to provide the best service possible. We are 100% focussed on becoming the number one company for plumbing and heating when it comes to service.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about X-Stream Plumbing And Heating Ltd.

X-Stream Plumbing And Heating Ltd is a Calgary based residential plumbing and heating service company. We strive to provide the best possible service at very resonable prices. X-Stream service without the extreme pricing.
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