Direct Waterproofing

Waterproofing
Mississauga ON L4X 2X7
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Direct Waterproofing
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Reviews for Direct Waterproofing

Average customer rating:
10 10 (125 reviews)

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William in Toronto
William in Toronto
0 reviews Toronto, ON
10/10

Fast response, friendly, professional and helpful

These guys are fantastic. We were in a rush to get the job done and they were quick at coming to check it out, provide an estimate and schedule a date to get it done asap. We had water coming in and they did all the waterproofing outside and even put back the interlock as we asked for. They were very helpful and took the time to explain all details. They were all very friendly too. I highly recommend the team and would hire them again but hopefully I dont need to haha

Approximate cost of services:
$2,500.00
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Company Response

Dear William,

On behalf of Terry's crew and the entire Direct Waterproofing Team we want to thank you for such a wonderful review. We hope you won't need it too but if you ever require our assistance you can always rely on us.

Kind Regards,

Direct Waterproofing Team

Melissa
Melissa
0 reviews Hamilton, ON
10/10

Great work and customer service

We hired Direct Waterproofing to help us with our leaky basement - every time it rained, water was getting into our laundry room from outside. Terry was great to work with and was the reason we chose to go with Direct Waterproofing over other providers. He was very kind, surveyed the project, gave us his recommendation, and provided a reasonable quote. Once we decided to move forward, the work was complete in less than two days and Igor and team did a great job, doing great quality work and leaving no mess behind. Terry went above and beyond to ensure the quality of the work and made sure we understood the issues that they found and everything that was done to correct them. We also love the warranty that was provided and would definitely recommend Terry and Direct Waterproofing to anyone needing their services.

Approximate cost of services:
$5,500.00
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Company Response

Dear Melissa,

Thank you so much for such a great review and sharing your experience with other people.

It was a pleasure working for you.

Kind Regards,

Direct Waterproofing Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Basement Waterproofing

Couldnt recommend Terry and his crew more. Carried out the project with the utmost professionalism and courtesy, while going above and beyond. Terry came back to make a few adjustments (that were outside of the original scope) on a Saturday evening. Fantastic customer service - thanks Terry and team!

Approximate cost of services:
$3,000.00
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Company Response

Dear Private User,

We highly appreciate the time you took to write such a good feedback.
It was a pleasure working.

Kind Regards,
Direct Waterproofing Team.

Private User
Private User
0 reviews Mississauga, ON
10/10

Waterproof basement

Direct Waterproofing is a professional, reliable and affordable company. Terry came out of his way to look at my issues and assured me that Direct Waterproofing will repair the problem. Terry was right, they sent their crew on time and completed the work in 1 day. They are very clean and courteous and explain the work that needs to be done and why. Igor and the other worker (don't remember his name. LOL) are very pleasant to deal with. They went above and beyond. I would highly recommend Direct Waterproofing for any water issues. Very Happy - Anthony

Approximate cost of services:
$2,300.00
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Company Response

Dear Private User,

Thank you for such a wonderful review and sharing your experience with other people.

It was a pleasure working for you.

Kind Regards,

Direct Waterproofing Team

Rossano in Toronto
Rossano in Toronto
0 reviews Hamilton, ON
10/10

Exterior Waterproofing

From the moment I spoke to Terry after running into some issues with another company he made me extreamly comfortable and reassured me that he would have everything takin care of.
He told the truth, he was professional, honest, trustworthy, understanding and punctual!
There company is definitely the best out there the original company i called was cheaper but the headache I received from them I would have paid double.
He told me when they would start and end and they met that.
The workers Sergey and John and work horses. They had lots of hand digging to he done and with this hot weather we know it can be brutal, they did not stop.
They put down tarps to protect the neighbours driveway and grass from the dirt. They had to remove a fence to have access and put the fence back in better condition. As a nice jesture because they were hard workers and solid people I gave them coffee, water and pizza. That's how you treat great people.
It was a pleasure having them work at my house. I will definitely hire them again if I ever need for my clients.
Terry, Sergey and John. Thank you very much for everything!

Approximate cost of services:
$9,300.00
1 of 1 people found this review helpful.
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Company Response

Dear Rossano,

On behalf of Terry and the entire Direct Waterproofing Team we want to thank you for such a wonderful review. Thank you for the time you spent for this and shared your experience with other people.

It was a pleasure working for you.

Kind Regards,

Direct Waterproofing Team

Private User
Private User
Private User reviews Mississauga, ON
10/10

Replacement drainage pipes

I would like to the the opportunity to thank Terry and his team for the amazing work they did at our home.

Terry is suc h a kind, personable and professional individual. His team ; Toni, Sergey and Igor are phenomenal. They are hardworking, respectful and so good at what they do.

Terry took the time to explain the scope of the work. He has a wonderful attitude. Keeps his word. Knows his job so well and provides excellent customer service. Most of all, they completed the work on time and as agreed.

Thank yo. I wish you all the success

Thank you Terry and your team.

Approximate cost of services:
$0.00
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Company Response

Dear Private User,

On behalf of Terry and the entire Direct Waterproofing Team we want to thank you for such a wonderful review.

We wish you to finish all your house projects on time and move in your new, wonderful house.

It was a pleasure working for you.

Kind Regards,

Terry

FK in Brampton
FK in Brampton
0 reviews Brampton, ON
10/10

Waterproofing

Terry and the crew did a very good job waterproofing my basement at a affordable price. Thanks guys!

Approximate cost of services:
$11,000.00
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Company Response

Dear Fk,

Thank you for submitting your feedback. We appreciate you shared your experience with with other people.
It was a pleasure working for you.

Kind Regards,

Direct Waterproofing Team

Sudhakar
Sudhakar
2 reviews Mississauga, ON
10/10

Sump Pump Drain Pipe

In June 2021, Terry from Direct Waterproofing completed
my external waterproofing job for the whole house. I
am so impressed with his work. Recently I completed
my concrete project in the backyard and Terry
voluntarily helped me to redirect the sump pump drain
pipe underneath the concrete in my backyard for free.
He has been such a nice person to work with and is very
knowledgeable in his field. I would recommend Terry to
anyone who's looking for a contractor to do the
waterproofing or related project.

Approximate cost of services:
$200.00
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Company Response

Dear Sudhakar,

Thank you for such a wonderful feedback. We appreciate it very much.
It was a pleasure helping you.

Kind Regards,

Direct Waterproofing Team

Eric B.
Eric B.
0 reviews Hamilton, ON
10/10

Exterior Foundation Water Proofing

Terry and his crew were fantastic in all aspects. The team went above and beyond to take a look at our situation and offer options to solve issues with foundation leaks in our basement.

Terry was friendly and was excellent at explaining expectations and providing updates as the work progressed, and the crew was extremely professional, friendly, and hard-working. Of the many services and contractors we've hired over the years, this team has been among the best!

Approximate cost of services:
$10,000.00
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Company Response

Dear Eric,

Thank you for such a great feedback. We appreciate you shared your experience with our people.
We are happy our crew could meet your expectations.

It was a pleasure working for you!

Kind Regards,

Direct Waterproofing

Sebastien
Sebastien
1 review Toronto, ON
10/10

Basement Waterproofing

Terry at Direct Waterproofing is a pleasure to deal with. His team waterproofed the foundation of my home, installed a sump pump, and a backwater flow valve. They were very polite, professional, and do good work.

I've since hired them for other jobs, and highly recommend them.

Approximate cost of services:
$14,000.00
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Company Response

Dear Sebastien,

On behalf of Terry and the entire Direct Waterproofing Team we want to thank you for such a wonderful review.

We are happy our crew could meet your expectations.

We are looking forward to working with you again.

Kind Regards,

Direct Waterproofing Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Direct Waterproofing

Direct Basement Waterproofing team is the most experienced and affordable privately owned company that offers waterproofing and drain services to families and businesses across the Greater Toronto Area. Based out of Toronto and operating several trucks across GTA, we are conveniently located to service you in the great Souther-Ontario region.

With more than 25 years of experience our trained technicians offer a quality, reliable and stress free waterproofing service. In addition, our friendly and professional staff is here to answer any questions you may have about our company or our services.

Have an emergency? Don’t hesitate to call us immediately. Our 24 hour Emergency phone line is here to serve you better.

CATEGORIES
Waterproofing
PRODUCTS
Delta-MC Aqua Block 720-38 Bakor Platon Liberty Sump Pump
SERVICES
Basement waterproofing toronto, leaky basement, wet basement, waterproofing contractors, foundation repair, underpinning toronto, basement lowering, weeping tile installation, crack repair, backwater valve installation, sump pump, leaky basement repair, wet basement repair, window well installation,waterproofing toronto,
BRANDS
Delta-MC Aqua Block 720-38 Bakor Platon Liberty Sump Pump
SPECIALITIES
Basement waterproofing, Weeping tile installation, Foundation repair, Sump pump installation, Window well installation, leaky basement repair, backwater valve installation
WEBSITE
http://directwaterproofing.ca/
YEAR ESTABLISHED
2013
NUMBER OF EMPLOYEES
12
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash
LICENSES
T-85-4645355, B25386
MEMBERSHIPS
BBB, CSS-Canadian Safety Solutions, WSIB
LIABILITY INSURANCE
Yes
DIPLOMAS
CSS
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No Job is too small
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 Years
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