Direct Waterproofing

Earlier this year, we hired Terry to come by and fix a crack we had running across our foundation. We weren't sure if this crack was the cause of our efflorescence and dampness issue but the price was fair and this was the most obvious place to start.

Terry and 2 of his work men were able to dig six feet and patch the crack in just a day. They didn't damage any of our stone work and cleaned up our backyard way better than I expected.

It's been over 6 months and everything seems better. No more dampness nor efflorescence even though we don't have a vapour barrier under the laminate.

My tenant called me and told me there was huge leak In the basement , this was right after we had 4 days of rain . I had a plumber go out to check if it was a planning issue in which it wasnt . I called a few waterproofing companies for a quote and they all gave roughly the same price BUT direct waterproofing went beyond and sent me pics with highlighted areas that needed immediate attention . So I decided to go with them . Terry said he would start next morning at 9:30 and he and his crew were there at that time . They did a fantastic job from start to finish . They supplied me with a lot of pics documenting their repair as I couldnt make it to the job site . They are truly an awsome company and would definitely recommend them .

I cannot sing enough praises for Terry and his team. From start to finish, our basement waterproofing project was seamless!
From the initial meeting for an inspection and quote I felt confident in Terry's professionalism, experience and knowledge. He was incredibly patient with all the questions and concerns that we had, and responded to emails and phone calls in a very timely fashion. The quote he provided was detailed and outlined what we needed done, as well as, what might have been needed once the work started. At the end of the project there were no surprises or hidden costs. What we saw was what we were charged.
The team who performed the actual work were incredible! Walter and Roman were a pleasure to have work on our property. They were professional, friendly, and willing to answer questions I had during the process. We had some very specific requests of them, part of the job required them to be on our neighbor's property, and they were very
respectful of those requests. The area that was worked on was left tidy and clean at the completion of the job.
Our air conditioning had to be disconnected while the work was being done, Terry arranged for it to be reconnected the same day all the work was completed and the technician, Igor, was fantastic too.
Highly recommend this company and team!

Terry and his team were excellent workers. They showed up on time, completed the job as they promised and kept my home and yard tidy. With the replacement sump pump, my home is A LOT quieter and with proper drainage outside, the pump works much much much more efficiently. Terry offered us a great deal and booked us in quickly as the weather was getting cold and the ground was going to freeze. Thank you, Terry!

Ive had a few experiences with Direct Waterproofing now and wanted to call Terry and his crew out for their great work. They are efficient, clean, and Terry is very communicative and responsive.

DW completed the exterior and partial interior waterproofing on our semi and they were very respectful of the space in always keeping it tidy and clean. And it was nice to have people show up when they say they would and finish on time. Shortly after, we had an issue with dampness in our basement and Terry came out immediately to check on the issue (turned out it wasnt related to the waterproofing). So when it came time to filling the cement in, I didnt hesitate reaching back out to Terry versus looking for a different company to do the work. They were able to fit the job in shortly after I reached out and theyll be coming by again to help reroute my sump pump line. All in all, I wish all other contractors were as responsive and easy to work with as Terry.

Terry , (Sergey and Nick).

We had some water coming into our finished basement and couldn't figure out where it was coming from .

I received assessments from three different company's and I asked the person doing the assessment if they will be supervising the work .

Terry from Direct waterproofing , came to our house and actually came downstairs to see what the damage was and to listen to my story that the water was coming from one area. He said his team would dig down the side of the foundation and assess where the leak was coming from . They will cement patch, tar , wrap and back fill the area.

They found the area and showed me the problem , they took pictures as well and solved the issue quickly and with a very fair price compared to the other quotes . Terry supervised and his guys did an amazing job . Super clean up as well.

These guys are he real deal !!! I highly recommend them !!!

Curtis Lefebour

Curtis L

Terry was extremely thorough and is a master of his craft. He stands by his work 100% and his team is amazing. Quality of work is 10/10 and Terry went above and beyond to make sure we were satisfied at every stage and is always available.

I had a water leakage issue in the basement after every rain for the last 2 years, but never found the root cause. This time I contacted Direct Waterproofing. Terry came in and checked and provided in depth plan on how to fix the foundation crack issue from outside. He was continuously in touch with me all these days and made me feel confident with the choice of solution seeing the cost involved (C$2000). And today, TERRY and his 2 very hard working team mates, JOHN and THOMAS, came in and dig the whole soil almost 7-8 feet, did all the treatment and re-filled everything in just 8 hours. I was there watching the whole process, and I can say I felt very satisfied with the hard work they put into this project. The price was worth it, but most importantly I got peace of mind now. I would highly recommend Terry and his team for any waterproofing work. They are very genuine and will not try to sell you unnecessary services. And they also give 25 years warranty.

Terry and his team patched up a massive crack around my entire home that was causing leakage during strong wind rain storms. Terrys pricing is reasonable and hes very accommodating - even patched up another spot that was originally quoted. I would definitely recommend him and his company and will use him in the future for any other issues.

Direct Waterproofing did an outstanding job waterproofing our foundation. We shopped around for many quotes, but Terry stood out as he was affordable, professional, knowledgeable and honest. He maintained excellent communication and transparency throughout the process, promptly responding to emails and providing photos of the job. I highly recommend Terry and the Direct Waterproofing team to anyone in need of home waterproofing services.