Rugs.ca

Carpet & Rug Retailers
Toronto ON M5X 1C9
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

35%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Rugs.ca

Average customer rating:
5 10 (2 reviews)

Sort by

Private User
Private User
Private User reviews Huntsville, ON
0/10

NOT A CANADIAN COMPANY!!!

Rugs.ca
866-647-3965
Toronto
ON
M5X 1C9
CANADA

I chose Rugs.ca because I believed it was a Canadian company. They have a Canadian address but not one Canadian location. When the rug that I bought -that I thought was Red and turned out to be pink - I tried to send it back. It had to be shipped to South Carolina - the closest location to Toronto. I contacted the company to ask about a Canadian location and there isn't one. What a sham. The return cost me over $150.00, so although they are promising that I get my money back, trying to return the rug was costly.

Was this review helpful?
Don in Scarborough
Don in Scarborough
2 reviews Toronto, ON

First Review

10/10

Rugs / Carpet retailers

I stumbled onto Rugs.ca on line, looking for a traditional carpet for our living room. Their web site is one of the most comprehensive I've seen. Lots of information and photos of carpets from various angles, with dimensions and cost Free shipping and very fast delivery by Fedex. They also employ a full-time phone information/customer service. Offer, no hassle 30 day returns. We couldn't be happier it is a large rug and looks terrific. It was a pleasure dealing with a company that genuinely seems to care about customer satisfaction. I would use them again and recommend them to friends and family in a heartbeat.

Was this review helpful? Yes No
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.