Mr. Mike's Plumbing

Plumbing
Calgary AB T2M 0K3
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Plumbing
Mr. Mike's Plumbing
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62%

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Reviews by rating (past 12 months)

Reviews for Mr. Mike's Plumbing

Average customer rating:
6.5 10 (44 reviews)

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10/10

Very happy and satisfied with our infloor heating system replacement

My wife and I had our in floor heating system fixed and a new panel installed at our place or residence.

We would recommend this company in the future. I would definitely recommend these guys for plumbing needs. Thanks for everything you guys and look forward to using you guys again in the future.

They were polite and professional.

Approximate cost of services:
$4,050.00
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Harry B.
Harry B.
2 reviews Calgary, AB
0/10

Shady Business Practices

They are, in fact, too good to be true. Our water heater stopped working on a Saturday, so we looked up Calgary plumbers that came out on the weekend. We saw that Mr. Mike's did, and charged only (according to their website) $49.99 to come out + an hourly rate. A Mr. Mike's guy came out, spent a while in our basement (though not apparently unscrewing anything), and informed us we'd need a new water heater. He then gave us (an extremely high) estimate for one. And then we got the bill: a little over $400 (for telling us it was broken, which we'd already surmised since we had no hot water). The guy did not, as the invoice itself said, actually do anything except take out a flashlight and visually look over our broken water heater. The invoice also included an environmental fee for $30, although it's unclear what kind of disposal ops are required for clicking on a flashlight.

But here's the kicker: they offered to lower the bill when I called to complain. . . if I agreed to sign a waiver agree "not to leave any negative reviews about Mr. Mike's Plumbing on any social media platforms." So apparently you can get a discount on the ruinously high fees for their services but only if you sign an NDA. I suspect this might be one reason there are so few negative reviews about this company.

Our view of the company is that they lure you in with the promise of cheap rates, charge a mint, and then prevent anyone from posting negative reviews. For all I know, their work might be decent (we didn't go with them for the water heater replacement since we found another plumber who charged about half what they did), but they seem excessively pricey and engage in what I find to be sleazy business practices.

Approximate cost of services:
$400.00
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Company Response

Hello Harry B.! Thank you for leaving that detailed review. We are having a difficult time looking up your appointment that you had. We would like to rectify this situation with you Harry, and see if there is anything that we can still do for you! Please give our office a call at your earliest convenience and ask to speak with one of the managers. Have a great day Harry!

Mike Brock
Mr. Mike's Plumbing
403-520-2040

Anna Needit
Anna Needit
0 reviews Calgary, AB
10/10

Fantastic Service!

I was in such a panic when I came downstairs and had water everywhere with 4 small toddlers and a husband who works out of town. I called Pete the Plumber first and felt incredibly discouraged when he wouldn't listen to any of my concerns and continually brushed me off. Immediately after I called Mr Mikes and comforted by the fact that not only from the get go I was walked through the steps I needed to do before they sent out someone but when William Lowe came to my house he was so knowledgeable about absolutely everything and was able to walk me through things step by step so I knew all of my options and was able to make a proper decision due to it.

I ended getting serviced the same day for a very affordable rate. He was amazing with my children, respectful of everything in my house and incredibly efficient with his time. I was quoted 5 hours and he got everything done from start to finish in just over 3.

I recommend William Lowe from Mr Mikes any day of the week! Between his positive attitude, work ethic and knowledge I cant see anyone being able to beat his services. On a personal note, he wasn't hard on the eyes either.

All around 12/10 stars!

Approximate cost of services:
$900.00
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Company Response

The team at Mr. Mike's Plumbing wants to thank you Anna for the amazing rating, and the awesome review about the services that William was able to provide for you!! We strive on making sure that our customers are satisfied with the high quality, detailed work we preform while also getting the best plumbing experience. William is one of the most detail oriented technicians we have and thank you again for letting Mr. Mike's Plumbing save that day!! Don't hesitate to call us back and request to have William come back out, if you need any other plumbing, heating or drain cleaning needs!

Mike Brock
Mr. Mike's Plumbing
403-520-2040

Private User
Private User
Private User reviews Calgary, AB
1/10

Main Sewer Line Blockage

We had a main sewer back up on the long weekend. In our ignorance, we called Mr.Mike's first instead of the City. First strike: The plumbers did not recommend we have the city come out first to determine where the blockage was, whether on our property or the City's. The plumber spent several hours cabling the main drain, and when I voiced my concern that due to the length of the cable before hitting the blockage that it might be on the city property, he actively discouraged me to call the city because of their slow turnaround time. That was strike 2. He told us the blockage was not clear from the main drain cabling, so he upsold us to do a Hydroscrub water jet cleaning. Waiting for the truck to arrive, I called the City, who said they could have a team out in 15 minutes. To the plumbers credit, perhaps because I was in furious tears he left without much comment, and did not charge us for the Hydroscrub call out. Oh and the City team? In and out in 5 minutes, concluding that the line was clear and free of any blockage. Strike 3 for Mr. Mike's. I think they took advantage of new homeowners, and the long weekend pressure. I would not trust this company to show honesty, ethical behaviour or fairness in any of their business. Proceed to hire them at your own risk.

Approximate cost of services:
$700.00
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Company Response

We apologize that it seems you did not have a great experience with one of our technicians when attempting to clear a blockage in your main drain, but we are glad to hear that the City of Calgary was able to come out and solve that for you. If you were able to leave a name or a job number perhaps, we would gladly look into this situation to verify what may have happened, and try and help you out the best we can. If you are concerned about the appointment you had with Mr. Mike's Plumbing, we urge you to give one of our managers a call to discuss what may have happened. Please give us a call at your earliest convenience, and we will happily go over the job with you.

Mike Brock
Mr. Mike's Plumbing
403-520-2040

Private User
Private User
Private User reviews Toronto, ON
1/10

Minor washer leak repair

Dude walked around the house suggesting work I didn't need done.
Charged way too much for a minor faucet leak behind the washing machine that he only finally did after an hour of being here. Then an over charge on the invoice I stupidly didn't notice. Won't call again.

Approximate cost of services:
$550.00
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Company Response

Hello customer! The walk around and inspection of the plumbing in your home, is a no obligation free service we lobe to offer to all our clients. It's more so a piece of mind inspection to let the client know if there are any areas that may need attention with your plumbing system. If you are concerned about the services you had with one of our technicians, we would love to further discuss this over the phone. Please give our office a call at your earliest convenience and request to talk to a manager on duty.

Mike Brock
Mr. Mike's Plumbing
403-520-2040

Private User
Private User
Private User reviews Calgary, AB
9/10

Hot water fix

Great workers the 2 techs did a great job. The one plumber who did the fix was very informative. only problem was I was told 49 dollars for a tech to come out to check but it turned into 200 dollars. 100 was credited to the final job but I would have like to know about that.

Approximate cost of services:
$1,100.00
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Company Response

Thank you very much for that review! Our main objective is to make sure that all out clients are happy and satisfied ones. If you have any other plumbing, heating or drain cleaning needs, please don't hesitate to give us a quick call! We are here for our customers 24 hours a day, 7 days a week!

Mike Brock
Mr. Mike's Plumbing
403-520-2040

Private User
Private User
Private User reviews Calgary, AB
0/10

Very expensive

I contacted Mike's Plumbing in light of the good reviews on Homestars. I needed my kitchen tap replaced. They would not give me any idea over the phone of the price, which I thought was odd, but told me an estimate cost $50. I figured they would be reasonable. The fellow who came was very professional, but quoted me $330 for the job. I've changed taps before myself so asked how long it would take and he said half an hour to an hour. I paid him $50 and said I would look elsewhere. I sent my pics of the work to some recommended companies on both Homestars and the BBB and quickly got quotes of less than half the price.

Approximate cost of services:
$380.00
1 of 1 people found this review helpful.
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Company Response

We thank you for letting us in your home to provide the necessary options to have that faucet looked at. We are pretty comparable to other reputable companies like ours, and would have worked with you in order to make you a satisfied customer with Mr. Mike's Plumbing. Please do give us a call if you have any other plumbing, heating or drain cleaning needs!

Mike Brock
Mr. Mike's Plumbing
403-520-2040

Jody in Calgary
Jody in Calgary
3 reviews Calgary, AB
10/10

Mr Mike’s Plumbing

Fired other plumbers and researched these guys. They came in and assessed the job, made suggestions and came in came in and took over. They were professional, neat, and fast. Great workmanship. Would highly recommend them.

Approximate cost of services:
$15,000.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Calgary, AB
5/10

Clogged Drain

My sink backed up I dint know who to call these guys had good google reviews so I called them. The guy showed up was very friendly gave me 3 options, to fix a clogged drain was $2000 I couldn't believe it, but didn't feel I had much choice I needed it fixed. He was done in about an hour which really annoyed me as it was so expensive

Approximate cost of services:
$2,000.00
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Company Response

Hey, Sorry your not satisfied with your plumbing repair. We have many options when it comes to drain cleaning around 2000$ would be whole house hydro scrub this would take 1-2 days depending on the issue and comes with 5 year warranty on clogs. This couldn't of been done in 1 hour so we must have a miss understanding I would love to discuss this and look over your invoice to make sure no mistakes were made. You didn't share your name so can't call or look into this issue. I Hope to talk to you soon and make you a life time client. I want to assure you our pricing is very competitive. We failed you and I want to make it right if you allow me the chance.

Mr. Mike's Plumbing
Mike Brock - Owner
403-520-2040

H D in Calgary
H D in Calgary
3 reviews Calgary, AB
10/10

Job was done right

We have had a couple other guys come in but to no avail. Mike's guys came, saw the problem and fixed the plugged drain pipe which was like 50 feet from the kitchen sink. Very professional and will use again. They were fast at getting here.

Approximate cost of services:
$150.00
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Company Response

Loved reading this review. Really do appreciate your business glad we were able to get your kitchen sink flowing! Stay healthy!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr. Mike's Plumbing

Every customer's individual needs are important to us at MR. MIKES PLUMBING. Our focus of providing quality plumbing services and products combined with honesty has made our plumbers the first choice of many residential clients. You can count on MR. MIKES PLUMBING to take care of your plumbing and drainage ...
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