Regent Granite & Marble Inc

Kitchen Planning & Renovation
London ON London
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HomeStars
Kitchen Planning & Renovation
Regent Granite & Marble Inc
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2%

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Reviews by rating (past 12 months)

Reviews for Regent Granite & Marble Inc

Average customer rating:
0 10 (2 reviews)

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Private User
Private User
Private User reviews Toronto, ON
0/10

Terrible

I received terrible service from this company, the owner, and the employees. I ordered granite for the kitchen and had high expectations for this company; expecting them to install it beautifully. This did not happen. The workers who installed the granite came 2 hours late and were rushing to get the job done. The result of this? They broke off a corner piece of the granite, decided to install this and tell us that it looks perfect. This alone tells me that they do not care to provide top quality service. It did not look perfect, it was uneven, unbuffered, and the crack was now very visible and spread across the entire counter top. We asked to replace the piece. They agreed to fix the problem they caused, however I had to wait 2 months for them to come back. This of course brings frustration because I am wasting my time and they were slacking terribly. I felt like I was not a valued customer. They only kept reminding me to pay up for the crappy job they have done in my kitchen. The second time the workers came, they did not level the granite evenly. I was extremely disappointed. Now I have to find someone else to fix the mistake they did which means spending more money than I originally planned. I will never recommend this company to anyone considering the kind of service I received.

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Marguerite in London
Marguerite in London
1 review London, ON

First Review

0/10

Granite Countertops

Terrible service and installation of granite counter top. The only thing they are truly focused on is getting the job done as fast as possible (which means not handling the material with care or buffering the edges properly) and collect payment. Had to wait 2 months for them to replace a granite top that they broke and installed without my consent. Workers were unfriendly and always arrived late. Owner was hostile and was only concerned about the payment. Will never recommend this company to anyone.

1 of 1 people found this review helpful.
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More about Regent Granite & Marble Inc

Regent Granite and Marble is London Ontario’s premier fabricator and installer of custom granite and marble countertops and sinks for kitchens, baths and many other surface applications. We pride ourselves on taking an artisan’s approach to creating, developing and installing a wide variety of high-quality surfaces for both commercial and residential use.
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