Premier Stairs And Floors Inc.

Floor Laying & Refinishing
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Floor Laying & Refinishing
Premier Stairs And Floors Inc.
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95%

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Reviews by rating (past 12 months)

Reviews for Premier Stairs And Floors Inc.

Average customer rating:
9.8 10 (72 reviews)

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Vertex C.
Vertex C.
1 review Mississauga, ON
10/10

Stairs and floors

Excellent quality of work, quality materials used. Excellent service. Work was completed in a timely manner.

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Company Response

Chris my man! Appreciate the kind words. Hope you, Ashleigh, and the newest addition to the family love the stairs and floors for years to come. Thanks!

Juli Petrasthuk from Orangeville
Juli Petrasthuk from Orangeville
2 reviews Orangeville, ON
4/10

Hardwood floor installation and stair staining/finishing

They left gaps between planks so that subfloor was clearly visible and I had to point that out to the installers. Those were pulled out and replaced. They were very careless and slopped stain on black iron stair posts and floor below while staining stairs. The stair treads are already worn to bare wood within 2 years and need refinishing. Promised "professional dye colorist" to match stair treads to pre-finished flooring product but that turned out to be Peter's dad in the garage with stains from Home Depot and Home Hardware mixing and matching. They actually match a great deal less than the 95% perfect match Peter promised. Like not at all. Reddish floor, brown stairs.

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Company Response

Hey Juli, we finished this project over 4 years ago and haven't heard anything since. If there is something that needs to be addressed please first reach out to us and we'd be happy to come out and take a look.
Really surprised by this review as this is the first time we're hearing from you since completing the project back in 2014.
My direct line is 416.471.2065.
Thanks.

Jennifer in Oakville
Jennifer in Oakville
2 reviews Oakville, ON
10/10

Hardwood Floor and Stairs and Railings

We had a fantastic experience with Peter and his crew. The prompt communication was excellent- whether it was to answer a question we had or to update us on the status of the project, we knew exactly what was happening with the project. The quote given was very thorough and accurate. The quality of the work and professionalism was second to none. We love our hardwood and new staircase with modern spindles. The stain on the stairs matches our hardwood exactly, and the creaks that we had before are all gone. This really creates a wow factor as you enter our house. Thanks Peter!

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Company Response

Hey Jennifer, really appreciate you taking the time to write the kind words.
Thanks a bunch.

mc
mc
3 reviews Toronto, ON
10/10

Interior stair modifications, interior railings & glass guards

Peter and his team at premier stairs and railings were very respectful, clean, and completed the assigned work in a timely matter

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Company Response

Hey Matt, this is the one that started it. We love working with you guys and keep sending the projects on over. Looking forward to many more!
Thanks man!

Ryan i.
Ryan i.
1 review Toronto, ON
10/10

New Stairs & Hardwood Floors

We replaced a "modern" set of stairs with a more traditional type to match our preferred design style (and for child safety). We also replaced old hardwood & tile flooring with new hardwood flooring in several rooms.

Peter was a standout from start to finish. He quoted promptly, answered all questions (and there were many), and was always a pleasure to deal with. We found him to be very honest, straightforward and always willing to explain options. He was also flexible with our timing when we needed to start the job a little earlier than we'd anticipated.

The work product itself was excellent, and we're very pleased with how everything turned out. Peter's team, including his very kind father, worked tirelessly as if it were their own home. We'd gladly recommend Premier Stairs & Floors, and hope to work with them again as we have more floors to replace.

1 of 1 people found this review helpful.
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Company Response

Hi Ryan, i love the "modern set" in quotations. Really glad we were able to get rid of that eye soar and set you guys up with a beautiful set. The floors and stairs look amazing and we'll be seeing you soon for that reducer! Thanks.

John
John
1 review Toronto, ON
10/10

Stair install

I had a great experience with Premier Stairs from start to finish. Peter took the time to come up with solutions to dealing with a 100 year old house that was quite out of square. He also suggested flaring the stairs below the ceiling which makes the stairs feel more comfortable to use. He was quite flexible with the schedule so I could coordinate with other contractors. The stairs look great and work great.

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Company Response

John, absolute pleasure working with you. Really appreciate you taking the time to write a few kind words. Thank you sir!

AT
AT
2 reviews Toronto, ON
10/10

Replace floors in 3 rooms, 1 hallway, sand and refinish master bedroom

Peter and the team came in on short notice (we had a last minute trip out of province and replaced 90 year old floors in 3 years and hallway as well as refinishing our master bedroom. The team was fantastic - finished work on time, on quote (even with surprise subfloor issues) and at the highest quality. We are ecstatic with the outcome and will be having the team back to finish the living room. Wouldn’t hesitate to recommend Peter and the team they anyone looking for quality work by a dependable and reliable service provider. Thanks very much!

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Fine Finishes Design Inc.
Fine Finishes Design Inc.
3 reviews Toronto, ON
10/10

New Railing Replacement (Spindles, Newel posts and Oak Railing)

As an interior designer my main objective is a happy client and, when one of them were looking to redo their railings, we did not hesitate to select Premier Stairs and Floor due to excellent reviews regarding their quality craftsmanship and great customer service!
It was a pleasure to work with Peter and his crew, the project was completed when it was promise and, nothing but a quality workmanship that once again exceeded expectation!
And more importantly, our clients are over the moon!

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Company Response

Nelson! really happy we met you guys. This was our first project together and I know there's going to be plenty more to come. Thank you sir.

Jeremy
Jeremy
1 review Toronto, ON
10/10

Stairs

Premier really know what they’re doing - installing these tricky stairs was a piece of cake for them. Knowledgeable and professional crew too.

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Company Response

Hey Jeremy, we really appreciate the kind words. Glad to hear you're loving the new stairs.

Caileigh
Caileigh
2 reviews Toronto, ON
10/10

Stair Refinishing

We were looking to have our 90 year old stairs renovated to match our new floors and decided to hire Premier. Peter came and quoted us three different options, and then scheduled us to have the work done a couple weeks later on exactly the day we wanted them to come. Peter’s father came to do the work, quickly, cleanly, and with excellent attention to detail. My husband and I are both architects so had extremely high expectations, and they were met without a doubt. They matched the colour of the new stairs perfectly to our floors, had a floor grille custom made, and had everything completed in two and a half days. Would recommend Premier to friends and colleagues without hesitation.

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Company Response

Hey Caileigh, really appreciate you taking the time to write a review for us. We really enjoyed working with you and happy you love the stairs! Thanks again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Premier Stairs And Floors Inc.

Premier Stairs and Floors Inc provides a complete start to finish solution for your flooring and staircase needs. Whether you are looking to refinish an existing floor or staircase or install something completely new please give us a call. I would be happy to set up an in house consultation to review the project and come up with the best recommendations.

CATEGORIES
Floor Laying & Refinishing and Stair Builders
WEBSITE
https://www.premierstairs.ca
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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