We met Chris at the backyard expo show in 2017 to discuss our project. He met with us a few times early in 2017 to scope out our entire project and listen to our ideas. He also provided some of his own expertise to try and steer us in the right direction in terms of design, which we appreciated. Our project was originally slated to begin in April 2017; however, due to the rainy weather, the work was postponed until November 2017 and completed in early spring 2018. Throughout the time his team was working on our project (amazing crew!), Chris was very attentive to our questions and knew what to do when we ran into design issues or problems or if any items were missed or broken.
One of our minor complaints throughout the process was lack of communication. Throughout the months where we were waiting for the work to begin. It was very hard to get a hold of Chris and I would suggest he hire an office assistant or a dedicated person to handle his many requests from clients. It would relieve some of the frustrations we felt along the way.
All in all, we were very satisfied with the end product and got to enjoy our new landscaping and remodel throughout the summer of 2018. The project was quite extensive and included: new driveway, new pathways and stone walkways, new garage door/side door and storm door, fence refacing, deck build, new light fixtures, new accent lighting and many more items. The completed work is very impressive and Chris always made sure to make us happy with the end product.
- Company Response
Thank you for your review Nick! We appreciate the time you took to explain your project and the process along the way. We apologize for the frustration felt in reaching Chris at times. We truly value your feedback.