Not terribly impressed by this service. I chose Mad Maids because their website made booking so easy, but was informed after booking a time online that the time was unavailable. Why bother having online booking if it doesn't work? I was offered another time slot on a different day. I responded within 15 minutes of receiving the offer but didn't hear back for 24 hours at which point I was told the second option offered was no longer available.
Once a date was finally agreed upon the cleaners showed up on time and were both friendly and courteous. I had paid the extra fee for a deep clean. There were 2 workers and they stayed at my house for 2 hours which works out to $50 an hour...seems quite steep to me. If they had done a thorough job I wouldn't have cared, but they didn't. I had to rewash my bathtub, kitchen sink, and counters. My bedroom wasn't dusted and there were still dust bunnies under my bed and living room furniture. Overall they did about 60-70% of what I had hoped would be done, it was no where near as thorough as what I do when I clean myself.
This was my first time hiring cleaners so perhaps my expectations were unreasonable, but for $50 an hour, I think I'll just do it myself next time.