Twintech Heating & Cooling

Heating & Air Conditioning
Pickering ON L1V 6W9
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Twintech Heating & Cooling
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97%

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Best of the Best '22 
Best of Award '22 winner 5 timesBest of the Best '22 Best of Award '22winner 5 times

Reviews for Twintech Heating & Cooling

Average customer rating:
9.9 10 (219 reviews)

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Jamie in Windsor
Jamie in Windsor
1 review Whitby, ON
10/10

Furnace and AC

I had Twintech heating install a new furnace and ac unit. Bob, the sales rep, the installation team of Greg and Mitch were a 10 across the board. They were never pushy, gave me time to think about it. Once we decided , they were there in 24hrs. Great company to deal with. And they were nearly 5k less than a competitors quote for a top of the line furnace/ac unit verse mid level.
I highly recommend Twintech heating to anyone interested in anything HVAC.

Approximate cost of services:
$9,000.00
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Company Response

Thank you for the review. We definitely do not push or pressure customers into buying from us. it is a big decision that can require some thought and review and homework. Clearly this time allowed you to make a clear decision and in the end the process worked perfectly for you. Happy to be part of that process. Thank you for choosing Twintech Heating and Cooling.

Private User
Private User
0 reviews Bowmanville, ON
10/10

Hot water tank died and was replaced with tankless

Our hot water tank died and with an after hours phone called Bob the sales guy jumped into action. Friendly, courteous and genuinely wanted to do whats best for our house hold we were given options and he awaited an answer with no pressure.

We decided on what we wanted and it was installed asap and Greg and team worked and cleaned up so well, you would never know there was a hot water tank there before!

We love our hot water tank and being able to have back to back to back showers without having to wait for the hot water tank to heat the water!

Approximate cost of services:
$4,500.00
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Company Response

what a great review. We are so glad everything worked out well and your back to back to back to back, etc hot showers are in place for you now. So good to have for growing families. Thank you for choosing Twintech and as always, anything we can do to help in the future you know where to find us!

Gary Grieves from Ajax
Gary Grieves from Ajax
3 reviews Ajax, ON
10/10

New Furnace, Air Conditioner and Humidifer.

I had heard of Twin Tech from a good friend of mine.
I needed to get a new Air Conditioner. It was not working properly and was 19 years old. I decided to get a new furnace at the same time.
I gave them a call on Saturday June 28.
I spoke to Bob Graham. I made arrangements for him to attend my house the following day.
I saw him on Sunday June 29 at 1100 AM.
He was on time and looked professional.
He spent 2 hours with me going over what I needed. He also suggested that I purchase a Humidifier. He gave me a quote of just under $11,000.00 for the purchase and installation of a Air Conditioner, Furnace and Humidifier. He was not pushy and gave me time to speak to my wife.
I called Bob on Monday June 30 and made arrangements to have it installed by the end of the week.
On Friday June 3 they arrived at 830 AM.
Again, right on time.
Greg and Mitch worked all day and finished the installation by 430 PM.
They made sure that everything was working properly and the basement was just as clean as it was before they came.
I will now be using Twin Tech to perform any maintenance needed on this equipment.
I was completely satisfied from start to finish with the service provided.

Thank You,
Gary Grieves.
Upchurch Ave.
Ajax.

Approximate cost of services:
$11,000.00
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Kevin in Toronto
Kevin in Toronto
1 review Pickering, ON
10/10

Great Work On a Unique Cooling Issue / Townhouse / Office

e contacted TwinTech after having another ductless air-conditioning company come in to quote on a solution for our townhouse. We had a unique problem where my office was a hot spot - it's at the front of the unit and gets a lot of sun. If it's 20C outside, It's 29C in my office. The other company could not build a solution that would get a ductless unit to that room because of the location - the AC unit would have to be at the rear, and ductless systems would have to be on that side of the interior. TwinTech suggested a hybrid solution to fit our unique problem, where the ductless unit would move cold air to an air exchanger installed in our bedroom closet, and then they built a ducted vent system between all the upper rooms. This was less intrusive than building a central air system, and less expensive. Each room has a vent that I can close off, so I can push more cold air to my office when needed. We really didn't want ductless units sitting on the walls, and this looks and works better. I really appreciate the extra thought and care that went into the design of a solution, and the attention to detail in the installation. They answered all of our questions, and were able to do a bit extra by installing the ducts around the vents and painting them for us. It cost more than we originally planned for, due to our unique needs, but the fact that they offered financing helped us budget for more.
The job was done fast (I think we got lucky with timing where it wasn't the AC install busy season yet), and the team was very friendly and professional. They arrived and finished each day when they said they would. My office is now running at a comfortable temperature! I'm extremely happy with the experience and would whole heartedly recommend them.

Approximate cost of services:
$15,000.00
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Company Response

Thank you very much for the review. Definitely a unique install based on the requirements but we were very happy to work with you for the assessment, install and all the finishing work to make this a start to finish job. Enjoy the Cooling, heating all at a very high efficiency! We are thankful for the opportunity!

Private User
Private User
Private User reviews Whitby, ON
10/10

Prompt, Professional and Perfect

How lucky are we to have this team come save us from our broken down, under sold, poorly installed previous unit (mind you there is a reason SEARS went bankrupt). Bob arrived on time to give us a detailed review of our unit and furnace; very knowledgeable. Greg arrived as planned with the new unit and reiterated what Bob explained how our furnace is equipped to handle the new unit and we didnt need to spend more money on a variable speed air conditioner. Cant say enough on how professional, efficient and personable this team is. Thank you so much guys!

Approximate cost of services:
$4,700.00
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Company Response

Thank you for the kind review. Great choice with the unit you chose. Many years of efficient cooling await you and as always if any questions don't hesitate to reach out. We appreciate your business! Bring on the hot weather...now we are ready!

Private User
Private User
0 reviews Toronto, ON
10/10

AC Replacement

We used Twintech for our replacement AC. Bob did a great job assessing what we needed and organized the install and showed up on install date. Greg and Mitch were on time and were very neat. They covered the traffic areas with a drop cloth and did an excellent install. Great clean up after install complete. Would recommend Twintech for heating and cooling.

Approximate cost of services:
$2,800.00
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Company Response

Thank you for the kind review. So happy you got your AC before the heat starts and now can relax and enjoy a great summer!

Private User
Private User
0 reviews Pickering, ON
10/10

Had new furnace, AC, and water heater installed, they were great.

They were fantastic, clean, freindly, great service. Would definitely recommend. Answered ally questions and more.

Approximate cost of services:
$12,000.00
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Company Response

Thank you very much for the kind review and the opportunity to work with you. Many years of efficiency and much improved comfort to come from this great system!

Private User
Private User
0 reviews Oshawa, ON
9/10

Furnace Replacement and Air Conditioner addition

We woke up at about 7 a.m. the Sunday morning before Valentine's Day to a house that was barely 15 degrees Celsius on a really cold day. We tried to call some other suppliers but no answer or call back. We did a quick google search and Twintech came up. Had never dealt with them before. They had a chat line and lo & behold, someone answered; Greg. Helped us diagnose that our 40 year old furnace pilot light was out and walked us through how to relight it. All worked well; he even called me during this process. No charge I was told when asked.
15 minutes later, the pilot went out. It would not stay lit. Greg had Bob call us and we set up a meeting for about 11 a.m. that same Sunday.
Bob walked us through the options and even brought 3 electric space heaters for us to use. By Tuesday afternoon, we had a new Furnace and central air installed.

The team was helpful, responsive and respectful. Very glad we found them by accident and looking forward to a nice cool summer after a warm winter.

Thanks guys!

Approximate cost of services:
$10,000.00
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Company Response

thank you for the kind review. Being without heat in colder winter temperatures is never a good thing. We are glad to have offered quick service in those conditions and look forward to your new heating/cooling system bringing you years of worry free, efficiency savings and much improved comfort. Bring on the warm temperatures and wonderful summer weather!

Ryan
Ryan
0 reviews Bowmanville, ON
10/10

Furnace and humidifier install

Dealing with Bob and the installation crew was a pleasure. They took the time to explain everything. What would benefit us the most and the price difference. They were in and out in a reasonable time frame and fit us in within a couple days of original meeting. Quality of work is excellent as well.

Approximate cost of services:
$5,500.00
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Company Response

Thank you very much for the kind review. Great to work with you and happy you will have years of great comfort and efficiency for your family.

Private User
Private User
0 reviews Toronto, ON
10/10

New furnace

A pleasure dealing with Bob ,Spencer and Mitch . They are professional and they also observe the covid 19 precautions . Bob explained the whole process and got the new furnace up the next day . Highly recommend

Approximate cost of services:
$5,000.00
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Company Response

Thank you very much for the review. Happy to know your new furnace will give you many years of great efficiency and much improved comfort.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Twintech Heating & Cooling

TWINTECH is a full-service HVAC care and maintenance provider located in Pickering, Ontario and servicing Ajax, Pickering, Whitby, Oshawa and the Greater Toronto Area. The company is owned and operated by Grant and Greg Dainty, third generation HVAC technicians.
Over the years, TWINTECH has developed an outstanding reputation for both the quality of our installations and high level of customer service in the Greater Toronto Area and surrounding areas.
TWINTECH recognizes the need for crucial preventative maintenance and repair of residential HVAC systems, and as a result, our company has gone to great lengths to bring together a highly trained service team whom our customers can count on during any heating and air conditioning emergency.
As a TWINTECH customer, you can rest assured that with any visit to your home comes with friendly, professional service and over 30 years of reliable, knowledgeable expertise.

Our History
Grant and Greg owe their business prowess to their grandfather, Tom Rodman, who perfected his skills in the sheet metal trade while working at the General Motor's plant in Oshawa before founding his own business, Rodman Sheet Metal, in 1949, during a time when sheet metal fittings were still produced by hand. Tom and his staff are responsible for the installation of hundreds of oil furnaces and duct systems in homes that were built across Ajax, Pickering, Whitby and Oshawa during the 1950s and 60s. Rodman Sheet Metal was eventually renamed to Rodman Heating.
In 1972, Greg and Grant's father, Ron Dainty, a certified Tool & Die Maker, joined the Rodman Heating team as a sheet metal apprentice. Ron expanded his skill set to include an expertise in oil and natural gas furnaces and central air conditioning. By 1975, Tom was ready to retire his tool belt, and handed the reigns of the business over to Ron. Under Ron's leadership, the company was once again re-branded, this time to reflect their new service offerings – Rodman Heating & Air Condition
Curious as youngsters, Greg and Grant grew up immersed in the family business. During the late 70s, they worked part time as summer students alongside their father. After graduating from college, the twins both took on full-time roles in family business, taking advantage of hands on learning in every aspect of the heating and cooling business. From the sweat and toil of the sheet metal shop producing custom duct work by hand, to the installing furnaces and air conditioners, to answering the phones and going on late-night service calls, they could do it all.
When it was Ron's turn to retire and sell the business, Grant and Greg decided to translate their hands-on experience into a successful brand of their own, and so TWINTECH was born.
With over 30 years of experience under their belts and an unparalleled reputation for delivering superior service, TWINTECH has been able to develop and maintain the long-term customer relationships that make them the envy of the industry.

CATEGORIES
Heating & Air Conditioning
SERVICES
Furnace Ac Hot Water Heaters Gas Lines GAS Fireplaces Duct Work Maintenence
BRANDS
Authorized Manufactured Dealers
SPECIALITIES
When you call for a service- the call goes straight to a technician! We're proud of our exceptional customer service.
WEBSITE
http://twintechheating.ca
YEAR ESTABLISHED
1994
NUMBER OF EMPLOYEES
6
PAYMENT METHOD
Credit Card, e-transfer, Cash and e-transfer
LICENSES
Natural, Gas-Fitter, AC Mechanics and Sheet Metal Mechanics Licenses
MEMBERSHIPS
TSSA & ESA, Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Up to 10 years on Parts and Workmanship
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.