I found Scott’s company online and after meeting him in person for a quote, I knew we wanted to hire him for the job. We had an oil furnace, hot water tank and an ancient AC unit at the cottage in buckhorn that needed to be replaced. Scott was patient with us and answers all of our questions about the type of system that would best suit our needs. When we finally picked what we wanted, he scheduled an install date. Scott and his team showed up on time and got the job done in two days. Everyone was professional and kept the space tidy as they did their work.
The only hiccup that occurred was my fault - we had wanted the hot water tank tucked in a corner out of the way but we forgot to remind the team so it was installed where the old tank was. When I noticed the issue and pointed it out to Scott, he wanted us to be happy so he personally disconnected the hot water tank (which had been completely installed) and moved it into the corner. I thought that was such good customer service!!
Overall we are happy we went with O’Neill’s Home Heating and are looking forward to enjoying our new system!
- Company Response
Thanks so much for the Great review