I met the owner at the parts store and we chatted a while when I was buying a new belt for my dryer, I asked him if I would be able to do it myself and he gave me his card. I went home and tried for 2 days to get the drum back into the machine and it wouldn't go. I eventually gave in and called him and booked a call for the next day , he had remembered me from the store and showed up personally to put it back together. When he showed up he noticed I had broken the new belt and the socket for the drum, I had ripped it apart and it was stuck in where the drum was suppose to go, he pried it out while I watched and had to run and get the parts needed to repair it, I had to go to work and left the door open for him to finish working on the dryer. After it was finished he sent me a video of the dryer working cleaned up and back in position and feeding my dog the cheese I had left for him to give the dog before he left. Was a great service and I give his number to everyone in our condo building! Thanks a lot. Highly recommended.