Friday: washing machine was half full with water and I immediately reached out to friends for a referral. First place gave a TWO WEEK window in which they 'MAY' be able to send someone out.
Discovered Quality Appliance Repair here on HomeStars and confirmed they 'will be there Monday to diagnose & fix'.
To their word, they arrived within the window given, diagnosed, fixed and even had time for an impromptu diagnosis of our fridge that was leaking. They fixed that as well and our grand total was under $300.
Whether they like it or not, they have just solidified themselves as our 'go-to' appliance repair company (even if one of them is a Canucks fan. . .)!