Honest Reliable Service on the Weekend
On Saturday woke up to a High Temp alarm on our upright freezer. Called a lot of companies and they were the only ones to answer the call for help. Trent was incredible, heads up message when he was on the way and then a pleasure to deal with. He quickly identified what the problem was and let us know what the costs would be to fix the problem. Due to the nature of the repair required and the likelihood the problem would reoccur Trent actually recommended we replace the freezer rather than paying him to repair it. This level of honesty is greatly appreciated. Trent very easily could have recommended we go ahead with the repair, but chose to recommend what was best for us rather than for the company. Quality Appliance Repair should be everyone's first choice for their appliance repair needs.
- Approximate cost of services:
- $180.00
- Company Response
Thank you very much for this review! when we find the problem we try to weigh the costs of repair against other variables like life expectancy of other key components and the over all cost to replace. The repair on this specific freezer is a good repair for the company but it was not the best choice for the customer, and we have the best interest of the customer as our priority.