Hired Alarmdealer.ca to install cameras at our place of business. Stan the owner did the install. The wiring was left very untidy. The quality of the cameras were poor and not as explained. Eventually the low quality dvr system stopped working. It was impossible to try and have them replace it. They eventually did after numerous phone calls, email and Stan being very aggressive on the phone. I was never explained how to connect to cameras remotely. I have been trying to get an answer with no response. When I finally did get a response, it was from Stan whom said I was out of warranty a year ago. I responded indicating based on my contract I have 1 year left on my warranty. They he responded well the online connection warranty is only valid for 60 days. Contradicting statements. I just want to know how to connect. I would advise against using this company based on my experience.