We recently had a bay window, 5 sliders, a casement and an awning window replaced in our home. Alex the operations representative was a pleasure to work with and was knowledgeable on our window options. The bay window was smaller than the original (my choice) so framing was involved. Samir the installer and his helper were friendly and did an excellent job on all the windows, we are very pleased with the finished job. They also did a great job in clean up of the old windows. I would recommend this company and will use them again when we replace the windows in our sunroom.

Good work on door install. Very friendly installers. Only complaint would be that they were a little messy with the spray foam insulation, which was a pain to get off the vinyl siding. Otherwise very pleased with the work.

Very happy with work. Friendly professional installers cleaned everything after install. Great experience from first contact and contract completion with great price to install all went as first explained.

Update:
Or windows are installed and they look great. I would still say they need to be a bit better on communication. No complaints on the installers. It took longer than anticipated but they did not rush to complete.
Original review
We were in the market to add a window and replace some existing ones. The sales person was very professional but after we ordered the windows it went a little south.
We had to find our own contractor for concrete cutting to enlarge our windows because even though the flyer said they did that, they don't.
We had to dig our own window wells but no one would tell me the header size so I am not even sure if we dug the right depth.
We finally got an install date and time and I'm sitting here an hour past when they said they would be here and no one is here. No call or text or email to let us know the delay.
Wish the was more communication so I feel like I have no idea what is going on.

the guys were excellent and very knowledgeable in their job! It was great to have them install the widows and doors and would recommend them for any other job!

I hired Northtec windows and doors to replace my double front doors and large bathroom window.

The sales guy was excellent. Knew his business and his windows- was honest and upfront - did not try to upsell me on products I didn't need. Paid my deposit Sept 25th.

I chased them around for weeks attempting to have them out to measure but no one was "available" or the "scheduling manager" had to contact me. I called 4 times before they booked me in. No one ever called me back. After that I heard nothing- I finally called again for my installation date and received a date of Dec 19th for delivery- they'll install sometime after the holiday. That puts me at 13 weeks waiting for my 6-8 week install date. I have not received any compensation or even a sorry for the delay.... Not impressed at all.

NorthTech did our front door, our back door and our garage door. The doors are steel and look awesome!

I would highly recommend NorthTech windows and doors. They sent a rep to our house initially, and he was very knowledgeable and helped us pick the style and colour of the doors that would look best. The job cost
$6,000 and we are very pleased!

I had 6 windows replaced, 1 big picture window in the living room and 5 other windows. NorthTech said the price
of $9,000. and I gave a deposit, at the end of the job I paid the rest. I am very happy with my beautiful new windows.
The windows are awesome. The guys cleaned everything up when they were done and they did a super job, I highly
recommend NorthTech.

I would definitely recommend Northtech Windows and Doors. We had 11 windows in total, two 5 bows in the living room
and one in the dining room. They look great! They showed us different windows and helped us pick out what would look best in our place. They showed us sample windows and windows that heat and cold could penetrate. We have no complaints and the price was quite reasonable and on quote.

NorthTech did our front door and our back door and our garage door. The doors are steel and look awesome!
I would highly recommend NorthTech windows and doors. They sent a rep to our house initially, and he was very knowledgeable and helped us pick the style and colour of the doors that would look best. The job cost $6,000 and we are very pleased!