Albert setup a window with me the afternoon prior for the morning and phoned 30 minutes before right at the start of the 2 hour window he gave me and arrived promptly. He had all the parts on hand (to which I couldn't find in any hardware store in ottawa) and also gave me suggestions on how to stop the rust which broke the cable in the first place. He also suggested the repair would last longer by replacing some brackets which also had rusted. Excellent work and a pleasure to deal with!
- Company Response
Hi Uri, thank you so much for nice feedback. It was pleasure to work with you.