The only positive thing I have to say is that the guy was pleasant and worked the whole time he was there taking very few breaks. His quality of work, however, was terrible. We asked for trim installation because we don't have the skills/time. The corners of the trim he installed looked roughly cut and sloppy, his angles were off. He installed trim in 3 places over a doorframe. Some parts of the 1/4round. were barely attached. A threshold he installed, instead of cutting it to fit snugly in the doorway, he just cut one end to size and nailed it in. He showed me the work quickly and of course, I didn't see the problem areas until after he left upon closer inspection. After I emailed them with my complaint, they offered to send someone to make 'cosmetic touch-ups' but only if I paid the full amount first. I had to put a hold on my credit card so they wouldn't charge me. If I pay in full, what's the guarantee they'll come to fix it at all? or do a good job? All their emails to me sounded defensive. They also accused me of not having enough materials (there were leftovers) and suggested I was trying to mislead THEM to get 'more service than I paid for'. All I wanted was someone to install trim properly. There is no amount of Poly Filla that can fix his work. They have stopped responding to my emails. I canceled my credit card to ensure I won't get charged. I am out $100 in materials and my room doesn't look any nicer than it did.