On September 21, 2017, I requested for an appointment with a Handyman for September 26. I received an email from them confirming that their Handyman Dragos would be arriving between 8:00 a.m. - 11:00 a.m. However when he did not show up even by then I called them and it turned out they they not only switched the handyman but double booked him on that day and he was working somewhere else at 11:15 a.m. on that day. I ended up wasting half a work day.
I then asked them for another appointment and was given an appointment with handymen Jeff who was scheduled to arrive on October 4, 2017 between 8:00 - 9:30 a.m. This time things went smoothly. Jeff arrived on time and did a great job and the price was reasonable. I did have to press them to get my invoice though. It seems they are slow in billing. They also currently have clearance from WSIB under the business name 1642467 ONTARIO LTD. / PEGASUS which is a must for the hirer's liability if you get work done in a place that is not your own home.
So between a score of 0 for the no show and 5 for the good work over 2 appointments, the average score is 2.5 but I gave them a 3.
Will continue to use them as once the appointment does occur they are pretty good.