Van Green Construction

Vacuum Sales & Service
Vancouver BC V6A 3X6
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HomeStars  >  Vacuum Sales & Service in Vancouver  >  Van Green Construction
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44%

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Reviews for Van Green Construction

Average customer rating:
4 10 (3 reviews)

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Michelle in Burnaby
Michelle in Burnaby
1 review Burnaby, BC
1/10

Laminate floor and baseboards

My truthfully honest advice: Do NOT use this company/person called Scott for your flooring needs. My husband and I had a nightmare lasted three months. (I literally lose sleep thinking about what to do with him) He never finished what he promised to finish. Dragged on for almost THREE MONTHS. Naively and trusting, we paid him before everything finally settled. My husband and I took turns to try to contact him ever since, he basically stopped responding to our text messages or phone calls. Once he decided to reply (maybe one out of ten messages we sent out over the months), he gave us all sorts of excuses/l*es to delay the situation and not deal with the problems. After almost three months of trying to chase him down, he eventually told us he sold all his tools and is no longer doing the business, that he has nothing to do with it anymore, good luck to us. So if he is still out there trying to get jobs from you, YOU KNOW he is obviously a l*ar. Warning: Do NOT use this guy, he is not someone you can trust and do business with.

1 of 1 people found this review helpful.
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10/10

Laminate install and floor prep

Read several reviews about Scott and decided to still give him a fair chance since I can sniff out a bad deal and handle my own in this contracting world. The reviews were not glowing and he addressed that and offered for me to purchase material and not pay until labor was complete and I was satisfied. The quote he gave me was accurate and explained that once he sees the floor he may need to adjust it because of prep. His installer showed me my low/high spots and it definitely required additional work. This added to the overall cost but again it was 100% necessary and was discussed prior to starting. After the installer (Valentine) finished we noticed one spot that was a mistake (understandable that he missed it too because of the dishwasher placement in our cabinet), Scott sent out the installer immediately and fixed the problem no questions asked and even said we could withhold our final payment until it was complete. No clue why there are such bad reviews for this guy. He had competitive prices and a great installer. I highly recommend him and would use him again.

0 of 2 people found this review helpful.
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Review-it N in Vancouver
Review-it N in Vancouver
2 reviews Vancouver, BC

First Review

1/10

Laminate flooring and Tile installation

Van Geen Flooring....Run away! Poor quality, doesn't stand behind thier installations, leaves you hanging and avoids your phone calls! won't come back to repair mistakes, had to hire a different company to correct the mistakes and repair the floor they installed.

Used this company to instal my Laminate flooring for my whole Condo and also used thier services for a bunch of tile work in the Bathroom and Kitchen. They sent a completely different company to do the install, the sub contractor screwed up the flooring, did a very poor install, didn't put underlay in properly, left debris under the flooring causing it to split and buckle after, and then had the nerve to take all my left over flooring and materials! Had to make them bring it back.

The Tiler didn't show up half the time, screwed up details for tiling costing more $ in tile that had to be redone, threw out faucet pieces from plumbing during tilting and had to buy new fixtures, a three day job took over 10 days!

Called them back about the floor splitting apart due to debris left under the Laminate, they faked an appointment with me saying it would be fixed by the end of the week then No Showed and never returned my calls again.

Had to call in a different company to fix thier mistakes, turned out to be a simple glob of dried drywall putty they didn't bother sweeping the floor before putting down the Laminate and it caused the seams to push up and crack.

Run, run far away and don't ever use them! A company who won't stand behind thier work, gives you the run around and plays "catch me if you can" for warranty work is a company who gives good contractors a BAD NAME!

3 of 4 people found this review helpful.
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