Have recently suffered an injury and now am a paraplegic. Was assured by Stephanie and Adam of the quality of move they would provide. When the truck arrive to my residence I was appalled. Not only was it so poorly packed and boxes were thrown around almost every piece of furniture was damaged due to poor packing. Bed frames taken apart were missing the bolts/screws. Given I am in a wheelchair I called Allan immediately as he was leaving once I noticed the damage and sent him pictures of expensive laquer chairs. He said one day when he is back through Kelowna he will spray it with a white colour. Dismayed at this response I contacted Stephanie and she said get a quote. Once a sent a quote she said you have to talk to Adam he is in charge of customer service. To date I have had no follow up to repair the damage. Be careful. This company is a sham. They are very dishonest and do not follow through and take accountability for their poor care. When I tried to review them on google under their website it would not accept it.