Mega City Home Services

We have used Mega City services for about 10 years.
They have installed a new furnace, air conditioner and a tankless water system for us and we have been more than pleased with the customer service and technicians.
Last year we had a glitch in our heating on a very cold winter night. A technician came to adjust a minor problem, fixed it in no time and we have had no issues since.
Mega City is a small company that pays attention to customer satisfaction and does quality work, efficiently and with affordability.
We like that in a contractor.

Extremely disappointed at level of service. We talked with the receptionist several times for the past 2 weeks to try and advocate for a hot water tank replacement. No hot water as a valve issue. They decided to order a part which is still back ordered, and to this day have not opted to just change the whole tank instead. Still no hot water. Unprofessional and do not call back when they said they would :( And still paying for rent for the hot water tank even though no service!