Provincial Movers

Worst service! I cannot believe the way they speak to people. They run their business under several different names... ruined and broken items, delayed times, unbelievably rude staff and missing items.

just like everyone else this company sucks
Moved from Ontario to Edmonton our stuff was going to be in Edmonton we ask to have our stuff here by August 19th did not see that for a month
Then when our stuff did get here a lot of it was broken or scratch and all they want to do is give us 200$ for the damage goods, NOT
don’t trust this company all they want is your money and they don’t care about the customer so please boycott them

Moved from halifax to alberta. Took nearly 9 weeks, as always held up for extra charges. They tried to charge an extra 900#, i had copies of the weigh scale tickets. After they have your stuff, you will have no idea where it is(gps trackers needed with this lot. Stacked in a hi-cube container nearly every box crushed(shock sensors also needed). There quote promised wrapping all furniture, and matresses. All the furniture was scratched, damaged etc..... numerous corporate names, (action, national, do your research) address for corporate office was side of a highway. avoid this lot like the plague.......

We used this company, based in Ontario, to move from BC to Alberta.
We booked this company for a move on Sept 30th and paid our $100.00 deposit. On Sept 28th I called to confirm the day and time and was told that it was too early to confirm, but yes we were scheduled for the 30th and that they would call on the 29th to give us a time.
No call on the 29th was ever received, so on the morning of the move I called and was given the name of the driver who was to be moving our goods. He said that he was in Saskatchewan, heading to Calgary, and there was no way he could be in Kamloops for our move. I called the moving company again and explained this to the lady on the phone and was told "why are you getting mad at me?" She then had the manager call and tell us that the pick up originally scheduled was a 'no go' for that day, but they would send a truck tomorrow at 8am.
8:00 am came and went....finally at 3:30pm the movers arrived. The 2 men who moved us were pleasant.They were from another moving company. He explained that Provincial was not able to complete the move so the contract was sold to Mid West movers.
I would not recommend Provincial, based out Ontario, for your moving needs. Please beware! I am not sure what is up with this company, but customer service is not their priority.

The young men that arrived to help us with our move were fantastic. They worked extremely hard and deserve every penny they are paid. They even went over and above. At the end of the day on a Friday when they were extremely tired they re-positioned the television for us. They were extremely courteous and very pleasant people. What a fantastic team!

2 young men showed up on time, very pleasant and friendly. I lived on the third floor with no elevator and had some really heavy furniture. These guys worked constantly without taking a break. Both were extremely pleasant and friendly. Neither of them ever complained! I would highly recommend this company! Great communication as well!

this is pur third move with provincial movers and each time we have been very pleased with the service provided. The men arrive in uniform this time( i see their improvement) and are professional and courteous in their duties. I know we could probably get to vancouver sooner with other companies but i dont want to pay double the price just for a couple days sooner service. Everytime i move i got more discounted price from them. These guys are awesome

Moving to another province is stressful enough and you plan your move around your movers. Provincial Movers quoted, in writing, the move should take 7-10 days to ship from Calgary Alberta to Hamilton Ontario. We received most of our items on day 25 and the last of our items on day 30. We never received any correspondence claiming there was a breakdown with the truck, poor weather or any other reason listed on their contract to remove any delay from their responsibility. No one from the company calls you until they know your items will be delivered the next day. In other words, you may think your items are being delivered tomorrow but, you may not actually see you items for another week or two and the onus is on you to call them, if not, you'll be sitting in your empty home wondering what is going on! I did inquire about some financial compensation due to the excessive delay in receiving our furniture to which they responded "we don't make enough profit to compensate you". Always inquire as to the weight they are billing you for...Provincial was going to charge me for a total weight of 7990 pounds, when I asked for a re-scale, the weight total was now 5460 pounds. That's in excess of 2500 pounds that Provincial would have billed me. Your furniture won't be unloaded until you pay upfront and that's also when you start to see the damage such as, shelf units broken into multiple pieces, glassware rattling in boxes marked fragile, and your precious motorcycle, shipped separately to avoid damaging the bike, laying on its side when the driver lifts the trucks back door. My bike now has scratches on the side case as well as a broken highway peg. Although these damages can be repaired or replaced it is just the type of poor customer service you should expect from Provincial Movers.
In my opinion, never ever use this company for your planned move and especially if moving another province.