High pressure sales right off the bat. Be careful because they will sign you up for as much as they possibly can.
Our cameras and sensors disconnect constantly and your only option to fix it is on your own over the phone. To get a tech out is an additional 50 dollar fee (every time. which will be often).
Our panel has stopped letting me into any of the settings and they want me to take the panel off the wall and take it all apart myself to reset it. If you arent comfortable troubleshooting or taking apart electronics DEFINITELY avoid this company.
You own the equipment after you sign that contract and they are sure to remind you of that when it breaks. "Its your equipment were fixing here" implying they are doing you a favour even being on the phone with you.
I dont know if other companies are any better but i sure hope so.
I would not recommend Vivint to anyone. Ever.
- Approximate cost of services:
- $70.00