These guys popped by one day after I had new windows and doors installed. I had been putting off installing an alarm system until getting the windows and doors. I just happened in my favour they showed up when that job was completed. I now have security and video feeds on my property and protection for my pets. I liked that vivent makes their own equipment and stands by their work. I also like the response time when an alarm is triggered, I accidentally set the alarm off in the garage one day and within a few minutes my phone was ringing asking if I was okay, great service. The monthly monitoring fees are at the upper end of the price range, but I get great service so remember you get what you pay for! I appreciate the fact that this company cares for my safety and security and not just worried about collecting monthly fees.
The salesman was a typical sales person a lot of fluff, some substance, the install guys were great they figured out a problem that was occurring in the video feed and now the system is great. When I tried contacting the sales rep about the issue he never returned my call or text ever and that is why I added the fluff comment.
- Approximate cost of services:
- $3,000.00