They came late, got right to work, we were happy and hopeful. The guys were super nice and said they have allot of experience but how do we really know that?
They showed us before pictures... But again, were those really OUR DUCTS???
Then convinced us we had to get EXTRA work to clean it out... Even though we were quoted a certain price with NO EXTRAS by the other mystery guy we booked with.
When they left we had to clean out the whole basement due to all the debris and dust left behind. It was everywhere!
They also broke a very important and sentimental ceramic bowl I had that belonged to my dog who passed away and just tossed it in the garbage without even telling us. :(
That was unacceptable to me.
These guys were nice.. Fast and seemed to be efficient but those few things really upset me.
I contacted their main number but still haven't heard.
I also tried to contact to mystery guy that sent them to my house to correct the errors and he blocked me and is avoiding my calls. This is NOT the company I originally signed up with......................
Why these guys were sent I don't know?
We weren't expecting to have to clean the whole basement after they left...There read first and debris everywhere