We were hesitant to develop the basement due to 8 tele-posts. Couldn’t conceptualize how to develop! Mathew, Don and Ben were able to come up with a design that worked. Trades were awesome! Finished on time and on budget! Thanks guys for the great work!

I wish I could give Matthew, Ben and Don a 100 Star Rating. My experience with Basement Builders was flawless from the moment I called and spoke to Matthew, through to final inspection with Ben. The exceptional advice started when I first spoke to Matthew about the project where he reinforced their commitment using quality materials right down to the light switches, and went on to explain the nuances of a Mortgage Plus Improvements and how Basement Builders was uniquely positioned to support this. It continued with Don and Ben providing some perfect advice on how to design and layout the floor plan; Don was able to show me on an iPad what the floor plan looked like and made some fantastic suggestions to maximize the developed space while being sensitive to our budget. The quality of workmanship from every single trade was impeccable. I cannot say enough about how satisfied we are! If you don't choose these gentlemen for your project, you are doing yourself a disservice - it's really as simple as that!

If you are thinking of a basement developer then look no further. This whole experience with the basement builders from initial consultation to final completion has been nothing but exceptional. The guys Matt, Ben, Don, Ryan and Chris are so great to deal with. From the planning and budget stage right through to completion I have had the best experience with a major Renovation than I ever thought possible. On budget on time and absolutely incredible attention to detail and a final product that I was so very pleased with.
All of the tradesmen involved were kind clean and courteous. The quality is second to none as all tradespeople were excellent and professional at their specific task. They treat your home like it is their own..and always take great care to keep the workspace clean and tidy. Basically I really can’t say enough about this company they are easy to communicate with and helpful and make sure you are happy...not sure how you couldn’t be as I said before the quality of the work they put in is in a class of its own. You need a basement there should be only one place to go “Basement builders” you will not be disappointed!
10 out of 10
Thanks guys
Gareth

Great work and followed the schedule set. They are very professional and the company and the workers addressed my concerns.

We contacted the Basement Builders and things took off from there! Mathew contacted us and arrived to give us a quote and within in a matter of days, development was underway! Mathew and Ben have built an impressive team of professionals. They are honest, and displayed exceptional customer service throughout the process. We wouldn’t hesitate to recommend this company to family and friends.

Thanks Basement Builders for creating some much needed space for our family.

They did a Fantastic job! They took a lot of time understanding our needs and coming up with a plan that worked for us. Basement turned out exactly as we envisioned. Very impressed with the level of detail that went into everything from start to finish- staff is amazing to work with and would highly recommend them to family and friends for all renos.

2 words to describe our experience with Basement Builders: Blown Away

When we were finally ready to build our basement, no one we knew could refer us to a competent basement development company, so we consulted the Home Stars site and Basement Builders were at the top of the list with rave reviews. We had a good feeling after the initial phone call with Don, but once he came to our house for a quote, we were immediately put at ease and decided that we would look no further in terms of shopping around for another quote - a true testament to the trust established from the start of the project.

Every step of the way with this build was professional - from the list of rules posted at our door (outlining their expectations for their trades), to the Cost Certified interface (online program for choosing options for flooring, cabinetry, etc), to the attention to detail from all the trades.

Not once thoughout this project did we worry about something being done right and on time, in spite of the Corona Virus presenting itself halfway through our build. All of the employees, including site supervisors and owner, took all the necessary protective precautions (i.e use of gloves, distancing, etc). They even had an employee come and disinfect all of the doorknobs after a trade had left.

The communication between trades and owners was seamless. Every employee knew exactly what they were here to do and did it in a timely manner. Sometimes we had one trade come in and only minutes later, the following trade scheduled was coming in. The site supervisors were here on a regular basis to oversee the work during/after it was done.

The trades were all very friendly and happy to engage in a conversation - genuinely great people. It was obvious that they thought highly of the company as we heard things like "Basement Builders bend over backwards for their clients" and "a great company to work for".

The level of communication that the site supervisors/ owners had with us was outstanding. The few minor issues we had were quickly taken care of. As soon as we would communicate with the supervisors or owners, we would receive a response literaly within a few minutes.

Now that we've seen with our own eyes how much is involved in developing a basement, we are without a doubt thankful that we hired a professional company instead of trying to manage it ourselves.

We are thrilled with the outcome and considering that we've added another 700 square feet of living space to our house, it is absolute value for the money.

We recently had our basement developed by the Basement Builders. From start to finish we were impressed with their professionalism, including respect for our home, design expertise, and management of sub-contractors. Their responsiveness to any questions was prompt and any concerns were dealt with timely and satisfactorily. The project was completed on budget, on time, and with a very high level of quality. We would not hesitate to recommend their services.

From bare minimum cement unfinished to beautiful finished we are happy happy .

Contractors were all polite and friendly

Any concerns were quickly dealt with, even on a friday night at 8pm on a long weekend!! Quick replies and courteous staff

Basement Builders just finished renovating our basement and we couldn’t be happier with our decision to go with them. The quality of the work is fantastic and we’ve been getting tons of compliments on the finishes. Overall the whole team was very easy to deal with. Someone was always available to answer our questions and communication wasn’t an issue. The contract was clear and straightforward. The project finished on time and on budget. I wouldn’t hesitate to recommend Basement Builders to anyone looking to get their basement built.