Basement Builders

Very satisfied with the final product and the entire process all together. They had great customer service and it was a pleasure working with them! I will definitely be using Basement Builders for future projects.

Was a no stress and easy process with this company. They were professional and completeled on time. We are thrilled how it turned out!! We would definitely recommend them if your thinking of doing a basement renovation.

Basement Builders was a pleasure to work with. Planning, communication, and execution was very detailed. All the trades were very respectful and professional. Quality of work was exceptional.
Would highly recommend.

My husband and I saved for 5 years to do our basement project, so we spent a great deal of time researching contractors and collecting quotes. When I met with Don from Basement Builders I knew instantly that I made the right decision. Don walked me through the process and seemed to really take in and understand my vision. He created a couple of floorplans for me to review on the spot and I trusted his expert opinion on layout. I also explained to him my dream of opening up our staircase to invite a more open floorplan and brighten up my space, and the whole Team at Basement Builders helped me turn my vision into reality. The process was very professional, from contracts to upgrades, to change orders - I always knew what the expectations were. I worked with an experienced interior designer to select my finishes and was so happy with my decisions. Basement Builders ensured that I was always well taken care of, and that my standards were being met (and I have very high standards). There were a few hiccups along the way, but that is to be expected in any project. What mattered to us was how Basement Builders dealt with the issues and I can truly say they did not leave until I was 100% happy. They have an all-star team, and some of the best trades around - Michael, Cole, Usef were all fantastic. We were very happy with the quality of work that they did, true masters of their trade. Basement Builders not only delivered us a beautiful basement, but after our water heater flooded 3 weeks after they completed, they were quick to come back and restore our basement to shiny perfection once more. I was very pleased to work with Brian and Murray and their whole team on my project, and am thrilled with how it all turned out.

I hired Don and Basement Builders in the spring of this year after working out of my home for the previous 6 months and learned I would continue long term. My first plan was to develop it solely to cover those needs. After speaking with Don and Mathew (Mathew being an owner as I found out) we were able to incorporate my working from home needs while maintain future flexibility and equity. I do also have to mention that Ben and Brian were great as well (Ben again as I found out was the other owner). I was blown away and impressed that it turned out so well and that both owners are also personally involved, where do you find that now a days. PS my home office is WAY nicer than any office I would have to travel to. Thanks!

I had a basement developed professionally 10 years ago so I was excited to see what has changed since then. I interviewed several companies and what set Basement Builders apart from the others right away was the speed of service. I received a call back right away (within a day) and my appointment in a week. Don came over and was able to take my list and right then and there turn it into a floorplan incorporating everything my wife and I wanted. Seriously I had drawings right then to look at! I was impressed and then blown further away when I had a quote within the hour...! This was extremely quick but still did my painful due diligence and waited for the other quotes. I won't speak negatively towards the other companies but some had quotes within a day or two and some within a week or two and one never arrived. The process was interactive and comfortable, the first day on the job we were shown the layout chalked onto the floor allowing for a further visual which were were then able to make a few minor adjustments. In a separate meeting the electrical was decided. I loved that it wasn't just off a pre-planned drawing like my other basement was because I could put plugs according to my furniture meaning no extension cords! The End result was better than expected and I'm sure you will agree when you see the pictures on the website... My wife and I cannot thank you enough!

We chose Basement Builders based on reviews by HomeStars. Basement Builders took the time to address all of our concerns during and after the job was completed. We love our basement more than we love the the rest of our house!

We had Basement Builders develop our basement earlier in 2021. Overall, we were satisfied with most of the work done. The project was completed on time and budget. After the job was completed, we had some concerns with the temperature in our basement. We brought them up with Basement Builders but they were not interested in addressing them seriously

We called one of their main competitors and even though we had worked with someone else, they made some good suggestions and agreed to work with us. Even though it cost us more and took longer than planned, we are now very happy with our basement.

From the initial meeting to the completion of our basement renovation the service we received from Basement Builders was first class Everyone we dealt with was very friendly, listened to our needs, professional at all times so we have no hesitation saying we would highly recommend them.
Our basement has been completed to a very high standard including our specific requests, all tradesmen were courteous and worked quietly and cleanly so we hardly knew they were there.
All our queries were answered and dealt with without delay. Its been a great experience and we love the end result. Thank you.

I really enjoyed working with Basement Builders. I particularly liked their deep knowledge and expertise when it comes to basement development/renovations specifically. This helped us get a great looking basement, with great quality, and within our budget.
All the trades were extremely professional and exhibited great workmanship! Not to mention the project was complete ahead of schedule!