When researching on the web for ideas to replace our garage doors, we decided that we wanted to replace our existing steel doors with the CHI raised panel fiberglass ones. I found Canadian Garage Door Guys on the CHI Dealer web page, and was totally satisfied with their service from start to finish. After calling and speaking to Robert on a Saturday, he came out on Sunday (the next day) to our home to discuss the job. I was impressed already that he was willing to come out on a Sunday to do this. When I asked him for his opinion regarding the CHI doors that I was interested in, he told me up front that these were higher-end doors, with a higher cost, but then proceeded to explain in quite detail what I would be getting for my money. Robert is very knowledgeable about garage doors, takes the time to explain and answer questions, and is very well organized. He does not pressure you and gives you lots of information to assist you in making your decision. He even recommended that we wait until he gets a sample of the door colour that we wanted before making a final decision. When we put in our order for the doors, Robert fully explained the timing - when he would put the order in, when he would get delivery of the doors and when he could install them; giving us various dates to choose from. He said he would call when the doors arrived and confirm the installation date and that is exactly what he did. In fact, he was even able to offer an earlier installation date! The two gentlemen who installed our doors were great – professional and tidy. They took the time to explain the importance of lubricating the springs and tracks, and even demonstrated how to do it. We are very happy that we choose the Canadian Garage Door Guys to replace our garage doors, and would definitely recommend them. You will not be disappointed!