Mississauga
Went in with a pair of headphones for repair. Initially quoted $80 and asked for a $40 deposit. Was assured that the deposit would be refunded if headphones could not be fixed. Employee encouraged me to pay the deposit by asking me how much I paid for the headphones ($300) and compared that with $80.
Got a call later that day saying that the headphones would cost $150 on closer inspection. I still went ahead with it.
A week later, I call them and they tell me that the headphones cannot be fixed. I ask for the deposit back, as promised and they instead tell me that they actually could repair the headphones for $300 (the price I paid for it new). They did not refund my deposit.
Had to get refunded through credit card chargeback
- Approximate cost of services:
- $300.00
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